OnlineCarStereo.com Reviews | Read Customer Reviews of onlinecarstereo.com

OnlineCarStereo.comReviews of onlinecarstereo.com

3.8556 reviews
Auto Parts & Wheels
26820 Hobie Cir., Suite A, Murrieta, California

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OnlineCarStereo.com

About OnlineCarStereo.com

Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers. WHY CHOOSE US*Unparalleled Selection of Top BrandsAt Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.*Exclusive Bundles and Unbeatable DiscountsWe understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality. *Expert Guidance and Customer Support Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable. Experience the difference of O

OnlineCarStereo.com (onlinecarstereo.com) has 556 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: onlinecarstereo.com
Category: Auto Parts & Wheels
Location: Murrieta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OnlineCarStereo.com reviews

Showing 22 reviews with 2 stars · Clear filters

Christian
Dec 29, 2023
SERIOUSLY?!
These guys sent me the same broken enclosure I returned for an exchange. They didn’t even attempt to fix it if anything it’s even more cracked now! I swear to god that anytime I buy something expensive something bad has to happen. But at least the other people take care of it. Let me just have to ask my installer to fix my box even though it was supposed to be NEW. Incredible really. Edit: called and they gave me 10% off the enclosure because I decided to just keep it as this has been ongoing for a while and didn’t want to move up my install date again.
Response from OnlineCarStereo.comDec 29, 2023
Hello Christian, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPB14, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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Lamech
Dec 5, 2023
I received the wrong speakers and can't…
I received the wrong speakers and can't get incontact with the right person on phone. The speakers I ordered were 1000 watts a piece and also cost almost two as much as the ones they sent me
Response from OnlineCarStereo.comDec 7, 2023
Hello, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPB13, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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Da
Nov 17, 2023
Long shipping
Long shipping. Faulty products. Repair process is extremely long and a pain. No updates regarding service. I was told I could exchange for store credit. Miscommunication. Easy to reach customer service. Would not purchase products from again.
Response from OnlineCarStereo.comNov 20, 2023
Hello, We're disappointed to learn about your recent experience. Please know that we're dedicated to resolving this and improving. Directly contact Ms. Maria at 3105268635, noting Ticket #OCSTPB12. Ms. Maria will personally oversee your case and find a solution. We appreciate your understanding and patience. Best regards, Customer Care Department
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customer Joe V.
Nov 7, 2023
Love the unit. Hope to get the glitches ironed out
The unit I bought goes to factory setti gs almost every time I turn it on. The folks at online car stereos are going to try to figure out the issue. They will replace it if need be. They were great to work with. Very responsive. The unit is fantastic. Makes driving fun again. Just don't ant to have to set it up over and over.
Response from OnlineCarStereo.comNov 7, 2023
Hello, We're disappointed to learn about your recent experience. Please know that we're dedicated to resolving this and improving. Directly contact Ms. Maria at 3105268635, noting Ticket #OCSTPB11. Ms. Maria will personally oversee your case and find a solution. We appreciate your understanding and patience. Best regards, Customer Care Department
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Blake W.
Oct 30, 2023
The speakers start distorting after you…
The speakers start distorting after you try to turn up the amp just enough to hear it or the speakers were fault from the start
Response from OnlineCarStereo.comNov 6, 2023
Hello, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPB10, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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customer
Sep 12, 2023
Trying to return a product and I’m…
Trying to return a product and I’m getting no response.
Response from OnlineCarStereo.comSep 12, 2023
Hi, I'm genuinely sorry for the inconvenience you've faced. Your feedback is a top priority. We're eager to resolve this and regain your trust. Reach out to Ms. Maria at 3105268635, mentioning Ticket #OCSTPB9. Ms. Maria will ensure your issue is handled with care. Thank you for giving us the opportunity to make things right. Sincerely, Company Owner
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customer
Sep 8, 2023
Very poor quality
Very poor quality
Response from OnlineCarStereo.comSep 11, 2023
Hello, we deeply regret the inconvenience you've faced and thank you for sharing your concerns. Your experience matters greatly to us. To ensure a swift resolution, call Ms. Maria at 3105268635, mentioning Ticket #OCSTPB8. Count on Ms. Maria to handle your issue personally. Best regards, Customer Care Department
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Mary
Aug 22, 2023
It was bent when we recieved it
It was bent when we recieved it. We went junk yard and got one because we needed it asap.
Response from OnlineCarStereo.comAug 22, 2023
Hello Mary, We're disappointed to learn about your recent experience. Please know that we're dedicated to resolving this and improving. Directly contact Ms. Maria at 3105268635, noting Ticket #OCSTPB7. Ms. Maria will personally oversee your case and find a solution. We appreciate your understanding and patience. Best regards, Customer Care Department
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