OngitecoudeReviews of ongitecoude.com

Bought 3 pieces of clothing, using their size chart + reccomendation of sizing up. On their site basketballg.com they promisted a certain quality, double layer, strong hold product. The products I received were not correct in size (not even close as I could fit myself and my husband in it), the quality is one of the cheapest ever seen/felt and is single layer, not double as advertised. Smell like chemicals. False advertisement on quality, fabric, hold, sizing. Looks like a sweatshop product. I paid 51 USD, well I thought I did, but I can see on PayPal they charged 65 USD, another scam - sadly not surpised. They offered 4 USD as a compensation, which does not even over 1/4 of one product. Customer support is very unhelpful and will not give refund, take back products or sendt new ones. They firmly state that there is nothing wrong with the product, even after sending photos of it clearly being nothing as advertised. They say they operate from USA and an american adress is also on some of the web pages, but everything screams China scam. I now later, after having a lot of trouble with them regarding a refund, see lots of bad reviews about them.. Their standard replies:  "But as our warehouse checked, the product they sent to you is correct according to your order. So sorry for the inconvenience that they do not fit you. Will it be possible to give them to others? They are superior in quality and reasonable in price, and also have been in top-seller in our store for many years." "But as we checked, the size we sent to you is correct according to your order. Or maybe you can give it to your friends or family members as gifts. They will love it! Your kind understanding would be highly appreciated." "Thanks for your reply. As our warehouse checked, the product we sent to you is correct indeed. If you would like to return, the shipping fee may be very expensive to you. So how about we refund you 4USD as compensation and you keep the products?"

I’m quite disappointed at the customer service and question the integrity of this company. I ordered and paid for two dresses; I only received one.. which was listed as 100% cotton on the website. To my surprise, it was 100% polyester on the actual dress and the dress looked like a different texture and colour material than what was shown on the website. I feel as though I have been scammed by false advertising and misinformation. When I tried to contact them about the missing dress, I was ignored.

I bought a 2-piece dress from this company after seeing it on an ad on Facebook. When the dress arrived it was not the same color, design nor material as the one shown on the photos. The material felt, and looked super cheap, was see-through and extremely ill-fitting. After a long back and forth with their customer support they are continuing to break Chinese consumer protection laws by denying me the right to send back the item for a full refund withing 7 days. It's also important to know thay the reviews written on their page does not get published. I will go further with this and bring them to justice.

I purchased two dresses advertised on Instagram my order total was $67.96 when my credit card bill came they had charged me $81.55 ( they did correct the difference saying it was a technical issue.) Also, the dresses did not fit me or two of my friends who tried them. I have requested a return several times and they offered me $5.00 and suggested I should gift them to someone. If I could post this with minus stars I would.

Warning! This is a fraudulent site. Dresses used in advertisements belong to other companies such as House of CB. Just in case you are weighing whether to give the site a go.

That company is fraud, they send you total different items as described and don't refund if you send it back (on your own costs). Don't buy anything from that foolish company. I would love to upload pictures here to show what they sent me and what they're advertising but unfortunately that's not possible.

I ordered the 2 bodysuits back in January. Still not here. I kept getting NEW alerts on delivery. First was stuck in Georgia. Contacted after it was there for 5 days.. Nothing, then a new tracking number. Still showed in Georgia. 3mos later they give me a new tracking number which shows my town but it was a month later. When I ask for a refund, they respond it won't be delivered to the same facility and a charge will accure. I wish I could screenshot the crap service! Horrible, don't order!!!!

The product was nothing like it was portrayed to be. I would not even give it to goodwill. I too am having the same experience with the return process. I really should have known better. They also tacked on an extra $20 saying it was "taxes".