onewith swimReviews of onewithswim.com

Response from onewith swimJun 30, 2026

Hi Molly, thanks for your review and feedback! We're sorry the wait on your order wasn't what you expected, especially with summer in mind. Just to clarify, pre-order items are clearly marked as "Pre-Order" on the product page itself, and the estimated ship date is also reflected in the checkout window before you complete your purchase. We know it can still be frustrating when a date feels far off, especially if it wasn't the main focus while checking out. Please reach out to us via email if you haven't already; we're happy to take a closer look at your order!

Response from onewith swimJun 30, 2026

Hi Elsy, thank you for your review and feedback. We're sorry your swim that fits like undies styles weren't the right fit for you this time. If you're open to sharing more, whether it was fit, style, or something else, feel free to email us at [email protected]. We'd love the chance to point you towards your perfect onewith fit :)

Response from onewith swimJun 30, 2026

Hi Jamie! We'd love the chance to look into this for you; please send an email to [email protected] with your order number, and we'll get an update for you right away :)

Response from onewith swimJun 25, 2026

Hi Jaime, as we relayed over email, returns are individually inspected, and processing time for returns, once received, is 10 days. Once the refund is initiated, it can take several additional days to appear on your statement depending on your bank. You will also receive an email confirmation as soon as it is processed. ☺️ This is also listed in full in our return/exchange policy on our site. Hope this helps!

Response from onewith swimJun 22, 2026

Hi Rae, thank you for sharing your feedback. We're sorry to hear the fit wasn't right for you. We do want to clarify the record here: your return was received on June 11, and your refund was processed on June 21, which is exactly within the 10 day window outlined in our return policy. A confirmation was sent to your email that same day. As noted in our correspondence, once a refund is issued, it can take several days to process with your bank. We responded to every email within our 1-3 business day window throughout this process and were in consistent communication with you. We understand waiting for a refund is frustrating, and we're sorry the experience felt that way, but we did not ignore your messages or withhold your refund. The funds have been issued and should be reflected in your bank account shortly if they aren't already.

Response from onewith swimJun 22, 2026

Hi Karina! As we shared over email, your return was delivered to us on 6/10, and returns processed are individually inspected. Processing time for returns, once received, is 10 days. This is also listed in full on our return policy and in our return form. We've issued your refund over the weekend, so you should see it back in your account soon!

Response from onewith swimJun 12, 2026

Hi Kaitlyn, we’re sorry to hear your suit wasn’t a fit! We’d like to add a little insight on our sizing: as you know, everyone's unique, and preferences, along with the human body, are more dynamic than any size chart or quiz could ever capture. Swimwear is highly subjective and personal due to the very intimate nature of the garments. We do our best to make flattering styles for most all figures, but as bodies, proportions, and preferences vary greatly between women, it's impossible to make garments that suit the sensibilities of 100% of people. While we strive to provide the most accurate sizing guidance possible, please note that individual fit preferences and proportions may (read: WILL) vary. Buying the size that the size quiz suggests does not guarantee your fit. Please give your suit a stretch as directed if you haven't already! We find that most fit issues are remedied when our customers follow the instructions to give the suit a good STRETCH before putting it on.