Barry
Had some ordering kinks but got the phone and I'm using it to text this in Switzerland.
I was hoping to get the phone just a little sooner, and also, I tried ordering it for two days and kept getting an error message so the buying experience had some kinks to deal with. This is, however, my second phone from OneSimCard and like the service very much.
Response from OneSimCardSep 20, 2023
Hi Barry, Thank you for your positive review. We are glad you found working with OneSimCard was good and you are very satisfied with our customer service! We only wish you had a 5-star experience with our ordering system. In our investigation into this issue, it looks like there was an error on the website that got corrected fairly quickly, but this doesn't excuse the problem and we are very sorry the process wasn't seamless. Hopefully, all of your future experiences with us will be 5-star ones! Please let us know if there is anything we can help with and thank you for the years of being a loyal customer! We hope all of your travels are safe! Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive! In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime. To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu. You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page. Thanks again for your business and review! OneSimCard



