KD
Scam - only returns to China - poor customer service - bad experience - not worth money
Box arrived open so unsure if it was replica or pre-owned therefore reached out for replace/return. Was delayed by dept asking for photos of inside box which was irrelevant given I had initiated the exchange with photos of the box which was the concern. Further delays in receiving response. Then to be told, can only return to China within 30 days (despite delays on their part) & that the address on my box was not correct as this is only the warehouse the item is received to in UK and sent on to me from there. Return to China must be tracked, costing £18 from UK and you need a customs letter which is not provided. I would say this is a scam. Not described properly online. Very disappointing.




