Steve R.
Purchased Turbo Tax from…
Purchased Turbo Tax from "Fanatics.mybigcommerce.com" and was scammed. Software loaded but then it asked for my 16 character license code. I went back to my paperwork and found the license code supplied by fanatics.mybigcommerce and was informed it was "no longer valid" as it had already been used 5 times. Yes, I should have been able to use it on 5 different devices but someone else had been give MY code and already used it 5 times. I've sent several e-mails to "Customer Service" with no response. I decided to call their Customer Support phone number and all that did was give me an automated recording saying that Representatives were not available and to leave a message... which I did. Same response as my e-mails to Customer Service - NOTHING!!! Bottom line - DO NOT DO BUSINESS WITH THIS COMPANY AS IT IS NOT A REPUTABLE FIRM. See the other experiences on this site if you have any reservation after reading my review.



