OfficecraveReviews of officecrave.com

I should of read the comments before I ordered. The multifold paper towels I ordered were great however, Office Crave does not add the total charged amount until the very end. Charged me an extra 16 bucks for shipping. When I FINALLY received the order a week after original delivery date. I called to cancel the order bc I was getting mixed messages about tracking. I spoke with Cathy (who was VERY unprofessional and hung the phone up). I called back to speak with her Supervisor and Lani stated that Supervisor Shelly was not going to call me back. I asked for Lanis Supervisor and she said that it was Shelly. So when I asked to speak to Shellys supervisor, Lani said she did not have one and that she owned the company. Leaving me to speak to no one. Their customer service is awful and would not recommend them to anyone! I will not be doing any business with them again.

Is interesting that most of the reviews on Officecrave are either 5 star or 1 star, and most of the 5 star reviews sound like they have been posted by Officecrave ( a bit too much sales-speak). Haven't ordered from this company and won't be after reading the reviews.

please do not order from this company. I placed an order and they gave me the run around. They told me I needed to send a copy of my drivers license and credit card. Which idk why that would be needed in the first place. they then sent me the wrong freakin item. seems like a scanner company. They told me they would send me a refund. It took them over 2 weeks. I got my bank involved to get my money back because office crave was taking forever

This company is terrible! Ordered a projector with a different shipping address from the billing address. They called and asked me to send a photo of both my credit card and drivers license for “fraud purposes” so I did. The next day they cancelled my order. Tried reaching out to them to see why and no one ever got back with me.

Do not purchase from this site. Purchased an expensive Epson printer, which arrived with broken printer parts (no damage to box). Return policy says obtain RMA for returning the product (without any conditions), which they refuse to do until I contact Epson directly for a solution... ridiculous, but attempting to. It's like going into a local store to purchase a coffee maker, finding out the product is broken inside the box, and being sent to the coffeemaker company instead of who I purchased from. Appears to be a disingenuous operation looking to drag-out not accepting my return.

They sent the wrong items and don't wanna take it back STAY AWAY FROM THEM SCAMMERS

UPS store is their contact point ?

I placed an order online and the item came in incorrect quantities. I inquire about it and this their reply. Officecrave.com Customer Service Mon, Aug 9, 6:31 PM (8 days ago) to me Hello AXXXX, PO# 4756425 We apologize. This item was listed incorrectly on our site. We are unable to send the container of 240 or compensate for the difference, but you can send the cartons of 80 back for a full refund. Please let us know if you’d like a return label to send them back. Thank you for your patience. Have a good day, Nettie Winsor 1-877-873-1336 It is their mistake and they should just give me a credit instead of making me going through the return process. I had to chase them to get a return label. Will not order from them again. Beware.....