Paul
Didn't follow through in a timely manner
Asked that they ship my dog's medicine, as they have done in the past. After a week, it is has still not arrived. When I called to check on the shipping date, I received a lecture on how slow the mail is.
Response from Ocean County Veterinary HospitalNov 25, 2014
Dear Paul, Thank you for your feedback. We are very sorry that we did not meet your expectations and our own standards of customer service with regard to the delivery of your pet’s medicine. Please contact me directly so we can investigate this problem and resolve the situation for you right away. Sincerely, Shannon Bergen Customer Service Supervisor