Kirsten
Refund
Bought products from OYB at Victoria Station and was not told about a no returns policy on discounted products.So two days later I went back to the same stall to ask for a refund on the un-used and un-opened products I purchased and was told I could only get an exchange on my products as they were discounted.Furthermore when I explained that they did not inform me of this they said that this policy was stated on the receipt (which it was not).I have already sent an email to heads of the company and will proceed to take this matter further if necessary.I spent almost £500 on their products so I will not be taking this lightly.



