The Quick CleanersReviews of oakdalemovingandstorage.com

I don't recommend this company or any moving broker. The major problem is nobody actually will see what you are moving until the movers show up. I was helping my daughter find a mover. She lived in a small town with no interstate movers. At first, Oakdale seemed perfect but the problem started when after committing $500 the price went from $2500 to $4200 after talking with quality assurance. My daughter offered to provide the Oakdale sales rep with an updated estimate of the items but was told to wait and talk to quality assurance. My daughter unfortunately gave this company another $700 deposit after the price changed to $4200. When the mover contacted her she researched and found it had one truck with an owner that paid over $200,000 in fines for deceptive business practices a few years ago. At this point we pulled the plug and I moved her myself. Interestingly most of these companies operate out of Florida and some have reorganized under new business names. I recommend paying a reputable local mover to load a truck for you, drive the truck yourself then have another reputable local mover unload the truck. Other option is to pack yourself and let someone like U-haul move it for you. No, I don't work for U-haul, just providing information to any of you who need options. Stay away from brokers.

Please save your time and money. This is simply not worth it . Their moving quotes will initially appear lower however this is a broker company and they will outsource your move to a third party . Your move will depend on how good the third party maybe but you won’t have an opportunity to know this till they are on site and you get to find out who they are . You won’t know the name of the third party until the move either . They will state vague time periods for your delivery like 3-4 days or 5-7 days but these are arbitrary and you won’t get an exact date and time until what I assume would be the day before . It’s difficult to take time off work with a short notice to receive delivery if you happen to have a job that requires more of your time or an advanced notice for a day off . I honestly wish I did more research before I chose them for my move . I do regret it . Also the on-site movers will always have a different quote than initial price - “ if your belongings require more than a certain cubic footage for storage” which based on prior reviews it always does. Brittany dial (customer service supervisor) in particular is unhelpful and can be quite rude . It wasn’t surprising to see that many people pointed her out in prior reviews but I’m only learning all this after the fact and while going through a bad experience . Please save your time and money and do not be tempted to work with them for your move . I cannot emphasize more that this is not worth it . I’m still praying that my belongings do arrive at some point and that I get 24 hour notice if at that before they arrive even though I specifically requested for more of a heads up to make arrangements over several emails and calls.

Wouldn’t recommend.

Brittany (manager) was extremely rude and unprofessional on the phone. I received a text message Sunday evening stating that my move was set for the following Friday. I called Monday morning requesting to move the date. I was told that I had to pay a $400 fine to do so, despite their policy being that they require 5 business days to change a date (Sunday evening is not a business day, despite their company claiming so). I cancelled my trip with them and lost my deposit. It was a tough decision. I would not recommend anyone work with this company -- work with a company that wants to work with you versus trying to charge you additional bogus fees.

BE WARE OF THIS COMPANY!!! IF YOU SEE THIS AND WANT JOIN ME IN LAWSUIT MESSAGE ME SEPARATELY. 1. Sam Cohen Sales agent - WILL TELL YOU TO CONTACT HIM ON HIS CELL SO THE CALL IS NOT RECORDED. THEN HE WILL TELL YOU LIE ON THE SERVICE. “ WE PICK UP AMD DRIVE DIRECTLY TO THE DESTINATION” WHICH IS A LIE, SO MAKE SURE YOU HAVE YOUR DOCUMENTATION TO PROVE THAT THEY ARE SCAMMING PEOPLE. THEN URGE YOU TO SIGN CONTRACT SO THEY CAN CONFORM YOUR SPOT. 2. THEN AFTER THE DEADLINE FOR CANCELLATION YOU WILL BE CONTACTED BY DIFFERENT MOVING COMPANY TO SIGN BILL OF LANDING. 3. WHEN YOU ASK FOR MANAGER YOU WILL GET “Brittany Dial Customer Service Supervisor” WHO IS INCOMPETENT OF EVEN THE SLIGHTEST CUSTOMER SERVICE. SHE ONLY KNOWS HOW TO TROW AT YOU “ you signed a contract” SO DON’T WASTE YOUR TIME TALKING TO HER REACH/ GO AFTER THE BUSINESS LICENCE HOLDER “Riccardiardi Gregory” AS THIS PRACTICE IS SCAM AND SHOULD NOT STAND TO TAKE ADVANTAGE OF PEOPLE AT THEIR VULNERABLE STAGE. DO NOT DO BUSINESS WITH THEM

This is your warning. Do NOT use this co. They will talk on phone with you. Get every piece of furniture. Etc. They will quote you a full price. Total move cost. Including boxes then the The moving co. Who you will have no clue who it is will show up. Tell you that only half of your furniture will fit because your allowed only so many cubic feet. Then you will be charged DOUBLE what you agreed to. Then your furniture is sent to a warehouse along with 3 other customers furniture. It won't move from warehouse for 1 week. If they mix yours and someone else? Sorry about that. Break your tv...you get 60 cents per pound. So a $1000 tv you get maybe 18 dollars. Go ahead read the good reviews. But this is a WARNING. You will get F'd. And don't bother calling co. They will tell you sorry. They don't control trucking co. So if you choose to use them. Be ready !! They will blame you for having more furniture than you said. Then they will hang up when you question. When I moved the movers had his helpers quit. So he and I unloaded. I got charged 6000 to move my own stuff and I'm 67 Please read the bad reviews. Save yourself the money

This place is a scam. They’re brokers who will tell you what you want to hear to secure your business. It’s only after the movers arrive that you realize you’ve been suckered. We were told our stuff would arrive 7-10 days after pickup. Once we arrived at our new home, we’re told they have no date available and can hold our stuff for up to 21 days. Don’t waste your time with this company.

Horrible experience with this scam of a company. They will sweet talk you to get your business. But once you’re roped in, with down payment and all, they treat you like dirt. The initial quote almost doubled when pick up time came. Plus there was an additional charge in delivery. What a joke! What annoyed me more is the promised dates. First the pick up was moved from May 3 to 4. No issue with that. But the nightmare was just beginning. Delivery was promised the next day so I called out from work to accommodate them. No delivery happened. Wasted the whole day waiting. I followed up and followed up the following days. No deliveries still. Customer service is no help (Bethany is useless!). They keep saying wait for the call from the driver. This back and forth with them went on for a week with no info as to where my things are. In the meantime, I’ve been sleeping on the floor of my empty apartment because they have my mattress. Thankfully their most sensible customer service representative Thomas answered my call and made things happen. The delivery arrived May 12. A week later! With some investigating, I found out that my things were sitting in a warehouse just a short distance from my delivery location, for one week! One whole week! But the nightmare didn’t end with the delivery. Upon inspection, many of my stuff were missing. And some of the furniture that arrived were damaged. As expected, they didn’t care what happened to my missing stuff. Just file a claim they say. Overall, dealing with Oakdale was one of the worst experiences in my life. Don’t bother doing business with them. So bad! So so bad!