NYX CosmeticsReviews of nyxcosmetics.com

Mesi fa avevo già fatto un ordine ed è andato tutto bene. In 5gg consegnato. Questa volta invece penso sarà l ultima volta. Dicono ordine spedito ma è inesistente! Non si rintraccia da nessuna parte. Ancora sto aspettando il mio pacco! Fate pure pagare la spedizione con un servizio cosi. Mah

The item sucks! I read reviews on how great the product is. Just to find out it sucks. I read that most of the reviewers received the product free and that’s why the great reviews. Just cause you get it fir free they give good money d reviews. The company is giving them free products for good reviews. How honest is that? They suck! Can’t believe anything ppl says just cause they get free products. Shame on you!

I wouldn’t even give one star if at all possible due to the following experience: during the pandemic and lack of opportunity to trial the nyx product I followed their advice and scanned the colour and suitability procedures. However, when I actually applied the product (foundation) it turned me into an out span orange !!!! When I contacted the company they were completely unsympathetic or understanding despite being aware of my financial circumstances and physical disabilities - what an apocalyptic company

Arrabbiata e delusa del mo ordine fatto il 3 febbraio, ad oggi non mi è arrivato, il servizio clienti mi ha ignorata, e se inserisco il numero di spedizione e inesistente. Insomma probabilmente ho perso 20 € e mi viene il dubbio che anche altre persone li abbiano persi..... mai più acquisterò da voi è mai consiglierò il vostro prodotto anche perché non ho avuto modo di provarlo

C’est du vol! J’ai passé commande pendant la veille de la fin des soldes, puisqu’aucun magasin n’est ouvert dans ma ville. Le paiement est accepté, la commande apparaît dans l’historique des commandes et puis le lendemain la commande est effacée ! On me dit que c’est du à un problème technique. Il n’y a aucun problème technique, vous connaissiez le montant de la commande, les articles de cette commande , vous êtes vraiment de mauvaise foi quand vous me dites de recommencer la commande alors que les soldes sont finies.

Prima e ultima volta ordine su Nyx. Spedizione pessima. Pacco da ritirare alla posta e non consegnato.

I've made couple hundred worth of products, and somehow enter the wrong shipping address. I don't live there and don't know the person who lives there. I realized right when I received the email copy of my order, and right away replied to email as well as send message through costumer service about changing the address or better yet just go ahead and cancel the order, so that I can remake the order with the correct address. Not only I have received the email asking customer service feedback first, the reply from customer service regarding my case was very disappointing. You can see the actual reply below, but long story short,,,, I was told, once order has made, NYX cosmetics can NOT cancel order. Also, they can NOT change the shipping address. Seriously? I have never heard of well known brand like NYX cosmetics using such a poor system. I hope the person whoever they are living in the address my order is shipped to, is nice enough to refuse the package and return it. Because that's the only way I can get my money back. ---------------- Thank you for contacting NYX. Thank you for contacting us about your recent purchase. Once an order is placed, we are unable to cancel or make any order modifications. If an order is returned to sender, a refund is automatically issued to the original method of payment within 7 to 10 business days of being delivered. We sincerely apologize for any inconvenience this may cause and appreciate your understanding. --------------

MATTE PRIMER - BASE PERFECTRICE MATE This product is too thick and very difficult to squeeze out of the tube and apply on my face. Eventually when I managed to get a little on my finger tip, it is very difficult to apply and it leaves behind a residual of white flaky substance on my face. I would actually like to return this to NYX because I feel this particular product (tube) could have a fault. I have since bought another Primer, which applies like a dream