gpiotras
BUYER BEWARE! This is a SCAM!!
BUYER BEWARE when dealing with NYCoptics. This is a SCAM. Do your research before you give them your money! This company operates even worse than an online fraud. I ordered a pair of sunglasses more than a month ago. Immediately after I received them I contacted them asking them for an RMA to return the item unused, in its original packaging. Since then, it has been a nightmare dealing with such unprofessional business. They constantly send emails saying that they will process the refund but they never do. (I got emails from Samantha S.) A few weeks ago I got fed up with this company and said that wanted a full refund and will not accept charges for restocking fees; they replied indicating that they will process my request immediately. As of today, (more than a month since I contacted them for the refund and 1 month since they received the return), I have several email from this company promising to address my request, but I don't have any product (it was promptly returned) and my credit card has not been credited either. In short, BUYER BEWARE, DEAL WITH THIS COMPANY AT YOUR OWN RISK, and assume sales are final when you buy from these guys. They are very unprofessional and have proven to have questionable ethics,... at best!