United National Moving servicesReviews of nwmoving.com

Don't know where my stuff is, they lie and lie, total scam. Save yourself the headache, do not use this company.

I wish 0 stars was an option. Never again. Biggest scam. I paid to have MOVERS move my stuff and they showed up with 1 person so now I have to help them. It costs an arm and a leg (the total bill was 3x what was quoted because they didn't include mattress, TV stand, and basic items.)

Worst experience ever. Literally use anyone else.

This was moving day! The three men that arrived to pack and move my belongings were from Vanguard. They were seemingly professional and conscientious. However, I was informed that they could not move all of my belongings unless I paid an additional $10,000 - the truck was too small and my estimate was inaccurate. I had been quoted $15,000, then it increased to $18,000, and now it would be $28,000. When I called Amerisafe Customer Service, I was told that the phone estimate, “although the computer program is very accurate, is just an estimate and is expected to increase when a visual estimate is done THE DAY OF The MOVE”. I declined and instructed the movers to take what they could, focusing on the furniture. About 1/3 of the furniture was taken and, as usual, most of the boxes that I had packed were able to be stacked on top. My estimate included assistance with packing and the provision of packing supplies. I had already packed probably 150 boxes or more, and because they didn’t take everything, they really didn’t need to pack much at all (maybe five boxes). They were supposed to bring assorted boxes - small (30), medium (30), large (30), garment (16), mirror, and painting (20). I was charged for these boxes and their packing services - over $3000! They brought no boxes or supplies and packed, what little they packed, using supplies that they found in my garage. I found out that they had not brought any boxes with them when I inquired about getting the unused boxes or getting a refund for unused supplies before they left. The foreman shrugged and told me to talk to Amerisafe. However, when the movers were asked about this by their supervisor, they said that they went out and bought more boxes. They had a 26’ truck that was in the process of being loaded and I didn’t see another car or evidence of the arrival of boxes. No clothing was taken and no artwork was taken so none of these specialty boxes were used. And…if they filled the 90 other boxes I would have noticed. The movers arrived at approximately 1130 and were done before 1800 - and they did eat stuff from my kitchen and leave many water bottles and pop cans on the garage floor and shelves. Talking to Customer Service with Amerisafe has been unsatisfactory, both yesterday and today. And…it seems that Vanguard is not any more trustworthy than Amerisafe! Do yourself a big favor, and say “HELL NO”!

This company is a very well thought out scam. Stay far away. They grossly under quote to get people to commit to using them, and then take a large deposit. When they arrive they will significantly raise the price and bully you into signing something because you have no other options. Then they will make you wait WEEKS to deliver your things.

If I could leave 0 stars I would. Was given an estimate which was no where close to accurate. Moved less stuff than what I estimated. The contracted company(cobra van lines) even worse than Amerisafe. Took 3 weeks over the estimated time of arrival. Just horrible! I wouldnt trust them to move a folding chair!

Amerisafe took my 89 year old mothers money when she was trying to move to be closer to her only family out East. They are crooks of the worst kind. They appear to be legitimate, but hire dirty contractors to do a foul job . Call and ask for Kyle . If you aren’t placated, he will have you talk to his supervisor Tim. Avoid this company at all costs

The agent on the phone was trying to push me to book a moving date without a quote. He gave me a $3000 to $6000 dollar estimate but refused to do a more detailed estimate until I booked a day. Became condescending when I mentioned that I still needed to contact a few other movers to see who offered the best overall package; timeline, price, and how many men would be available for the loading and unloading. Wanted to continually tell me that they were top rated and berate me for suggesting that I needed to also call a movers local to me that does interstate moving services. I never actually received a more detailed estimate because they push to book the move before they would give me a price, which I refused to do.