Adam S.
From start to the finish everything was…
From start to the finish everything was good but they showed up later which is pretty annoying.

Are you planning a move to the Sunshine State and looking for a fresh start? You’re making a great decision! Florida offers countless opportunities and a vibrant lifestyle worth experiencing. To make your relocation smooth and stress-free, it’s important to have a reliable moving broker by your side—and that’s where United National Moving Services comes in.With years of industry experience and countless satisfied customers, we proudly provide high-quality moving coordination tailored to your needs. Our mission is simple: to deliver exceptional service and support at every stage of your move.We offer a full range of services, including:Local MovingLong-Distance MovingResidential MovingCommercial MovingInterstate MovingStorage SolutionsProfessional Packing ServicesMoving Boxes & SuppliesSpecialty Moving ServicesNo matter the size or distance of your relocation, our team is here to make the entire process easier and more efficient. Just give us a call, and we’ll provide all the information you need to get started.United National Moving Services—your trusted partner in moving. We’re waiting for your call!
United National Moving services (nwmoving.com) has 278 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Showing 19 reviews with 2 stars · Clear filters
Adam S.
From start to the finish everything was good but they showed up later which is pretty annoying.
Marsh M.
One of my statue was broken by them while packaging. I can't decide what should I do, should I request for a compensation. I am just pissed of.
Ortal
Working with AmriSafe Moving Brokerage was a struggle at every step. The process began with a salesperson eager to make a sale, providing an estimation that did not match the inventory list discussed during multiple video calls. Assurances were given—both verbally and via email by Brian, the salesperson—that there would be no hidden or additional costs. Yet, just a week before the move, Bruce from quality assurance revised the estimate, adding $2000 unexpectedly. Moreover, AmriSafe introduced potential additional charges: $75 for every 75 feet walked in the hallway and $75 for elevator usage. The situation was exacerbated by their policy of confirming pickup timing less than 18 hours in advance. As a working professional, the inability to schedule time off created unnecessary stress. Furthermore, my initial $1000 deposit made it financially impossible to switch to another company. Despite knowing AmriSafe was a broker, their lack of transparency made planning difficult, something I hadn’t encountered in previous moves with companies providing white-glove service. The absence of a confirmed moving company also puzzled me; I was told it would be "Perfectly Fast Moving & Storage," but a different company arrived on moving day. In addition to this, despite assurances from Brian, that there would be no extra charges other than second-month storage fees—highlighted in his emails as well—additional costs such as packing materials were unexpectedly quoted at nearly $1000. Attempts to resolve these issues with Veronica from customer service were inefficient, adding to my belief that the approach felt intentionally misleading. While the movers themselves, US Prime Movers, based in Brooklyn, NY, were pleasant and professional, my experience with AmriSafe was replete with stress and broken promises. Given these circumstances, I urge others to approach AmriSafe with caution and to consider alternative, more transparent moving services.
JB
I would stay clear of this moving company. The sales person was great, sold me on confidence which could not be further from the truth. After the 3rd party picked up my things, suddenly there is very little help at all. No one will tell me when my belongings will arrive. At the time of the 'sale' I was given a good range but now that's a dream. Some of the 'customer service' people are hard to reach, I was hung up on by one of them, and the other woman is quite condescending and not at all caring. I'm very stressed and have no where to go while I wait indefinitely for the movers to deliver and am pretty much on my own. I would think they could act a little caring but they don't. Spare yourself the stress and find another mover.
Susan
This broker creates a bid that underestimates the extent of your belongings. The sizes of items don’t match their computer generated estimates and when the movers arrive, you are immediately over the predicted volume and your costs skyrocket. Neither the broker nor the moving company takes any responsibility - rather, it is all the customer’s fault for not understanding cubic volume. I have moved quite often without problems and this, quite simply, is a version of bait and switch. The contract you sign insulates the companies from accusations of fraud, but it is fraudulent behavior.
Christine
We were quoted a price for our move, moving day our price went up $1300.00 more then are quote, and they were demanding cash,
Sandra C.
AmeriSafe brokered my move from California to Florida. I thought everything had gone well until I finished unpacking and realized a large box of my kitchen items was missing. All my cutlery, all my knives, and all my mixing bowls were not delivered to my new address. There’s no excuse for this since all boxes were tagged with my information on them. There was no effort to contact me or to deliver my missing items. They also broke a handmade Amish rocking chair during the move.
CJ
They contracted with a horrible local company, and their communications were poor.
Response from United National Moving servicesJul 27, 2024
I'm sorry to hear about your negative experience with our service. We strive to partner with reputable local companies and maintain clear communication throughout the moving process. Your feedback is valuable, and we will use it to improve our services. Please reach out to our customer service team with the specifics of your situation so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.