Hillary Z.
Terrible & Expensive Experience
We had a five-bedroom house and moved from Georgia to Virginia. I booked our move two months prior to the moving date with Conor. At that time, I explained I didn’t want any surprises when the movers arrived and told him we had a large house with a lot of items. I paid for the largest truck available to ensure there would be enough space - I also booked car transport through this company. Conor, the salesperson, promised he would be there for any needs and that I would not encounter any trouble. The complete opposite happened; a few weeks before the move, I started contacting Conor about the car transport, but he totally ignored me. Eventually, someone else at the company explained they had a three-day window and would not pick up our cars until Sunday, but we were moving on Thursday. So I had to pay top dollar with another (reliable) car transport company to ensure our cars would arrive when we did. On moving day, the mover didn’t show up until 4:00 pm, even though Conor promised they would be there in the morning. Then the movers started their scam, up-charging me for items like extra boxes and glass coffee tables, even though Conor told me not to worry about those details as I had a large truck reserved. Of course, he would not answer my calls, and one of his coworkers said I should have read the fine print in the contract better. Ultimately, I ended up being forced to pay 20% more than what I was quoted. The movers also arrived in Virginia a day late, and this was supposed to be Amerisource’s best team. My experience with Amerisafe was horrible and expensive on every level. My advice is never to work with a broker and to avoid this company completely.
Response from United National Moving servicesJun 23, 2024
I'm sorry to hear about your frustrating experience with Amerisafe Moving. Transparency and reliability are crucial in such services.




