Nutstop.comReviews of nutstop.com

DO NOT BUY FROM THIS COMPANY! I bought bulk cashews, pecans and raw peanuts! The pecans are older than Methuselah, dried out and tasteless. The raw peanuts are inedible! They smell like some chemical! NUTSTOP has ZERO Customer Service and they do not answer inquiries...at all! I got RIPPED OFF.

I ordered bulk nuts in shell for the squirrels I feed and after a month of the order not showing up and my money deducted from PayPal I called the company. Generic answering machine pick up, no way to leave a message or anything so I emailed the company 2x with never having a response. Now we were 5 weeks later with no nuts and funds taken I went on PayPal and found another number listed and I contacted them and was able to finally speak with someone who then told me the nuts are out of stock 5 weeks later and zero responses until I was lucky to find someone who finally refunded me. I told her how horrible this is for the company.

I have ordered from Nutstop once before over the past year and for the most part been happy. However, my recent purchase was a different story. Paid for the order 10/25 and after sending over 5 e-mails to customer service with zero replies I can only assume that they do not care about their customers at all!! Today 11/14 I finally got an email that they have canceled the order. No explanation. Wont be ordering from them again. Very unreliable and terrible customer service.

My order included some chocolate covered items as well as nuts. The website included a charge for a cold pack, which cost me extra. Luckily, our weather has been unusually mild. My order arrived with a warm coldpack, two bags of molten goo, and two bags of nuts. The pecans are overcooked and have charred spots, and the mixed nuts are 75% skin-on almonds. In all, there is nothing about this order that is satisfactory other than it got here on time. I have contacted the company twice, and there has been no response. I warned them that if they do not respond, I will trash them online everywhere. So be it.

Delivery is very quick, but quality of products is poor. Pistachios are small, tasteless and slightly burned. Hazelnuts are tasteless and not good for eating or cooking. The ginger is woody, poor quality. They refused to consider returns of opened or unopened product after 7 days. It was two weeks before I opened all the bags. I accepted my losses and threw everything away.

THIS COMPANY SELLES OLD SEEDS, I PURCHASED 7 POUND LADY PUMPKING SEEDS ROSTED UNSALTED, THE SEEDS NOT ROASTED PROPERLY AND SMELL OLD, CONTACTED CUSTOMER SUPPORT, BUT RECEIVED RUN AROUD RESPOND

This company is known to scam people. They are very shaddy and cut corners. They send rancid products and its almost impossible to get in contact with them. I finally got a return label and I sent the rancid product back. No refund. They are ignoring my emails, calls, etc. I will pursue further action. They messed with the wrong person.

No response to two email messages requesting information about wholesale terms. The phone number also doesn't work.