Nutstop.comReviews of nutstop.com

I ordered my items and they were completely delivered wrong and in bad condition when wrapping. the internal bags were so thin that the items were over run with ants and bugs. (Strike #1) I sent them a bunch of pictures too They were not closed tightly. They were also delivered in the rain down the hill from my front door. When I called to reorder the lady said that she reordered all 3 boxes again. I told her that I was relying on these ingredients for a show we had that coming weekend and she said she could only do regular shipping. No option or offer to expedite, so we were out of luck. (Strike #2) I was still wiling to give them a chance. So, I waited and then only received one box. When I called this time I spoke with a lady that did not want to listen. First I told her that I had a predelivery and that it was the redelivery that I was looking for and verified the dates. She then accuses me of receiving the product so I again had to tell her that it was redelivered. (Strike #3) Then she says wait let me listen to what you were trying to say. So I tell her again in the same words. She puts me on hold and comes back to tell me oh yeah we only sent the one box out. I told her that I verified with the lady dong the reorder that it would be all 3 and she tells me there must have been a miscommunication. (Strike #4) She couldn't even just apologize for their mistake but had to blame the customer again. then she says I have 2 options. I can have it redelivered or have a refund. I told her that I'd prefer a refund because I need a company to deliver what they say they are going to deliver when I need it and that we do alot of ordering. But she cut me off mid sentence. (the final strike #5) She said ok! ok! Let me get this refunded. Just cut me right off. So, I was still willing to give them a chance but dealing with the delivery then having to deal with the rude customer service agent makes me take my business elsewhere. The first lady I spoke with was very nice. The last one should not be answering the phones. She could care less if the company lost a customer.

This company makes you think you are buying healthy snacks like nuts,berries, trail mix and dried fruit, however, these items are in fact NOT healthy. All the dried fruit I ordered is coated in sugar, has yellow#5 yellow#6 and a bunch of other colors. Did I mention the fruit tastes like chemicals and is not edible? I wasted over $50 on "healthy" snacks that I can't even eat.

Rotten dates or seriously old and over dried. No support, deleted reviews complaining of poor quality. Buyer beware

I had issues with this company before, but I was on the Websight and it look like they had everything I wanted in stock, so I placed an order that went though. Only to get a shipping from them with some of the items missing so basically, they sell things they don't have, and on top of it they don't have the decency to inform you first so if you wanted to cancel the order you could. no customer service not a good place to shop with. This is an update when I received the package one item was missing, I have been trying to contact customer service with no luck, keep your money.

This company really needs to invest in better packaging of their products. Sending food in a clear plastic bag with a zip tie that easily slides off the plastic bag should not be okay. There's no nutritional value, no expiration date, no way to tell if the food is fresh in an unsealed bag and underweight. This was my first time ordering and my last. After sending them an email about my concerns, they did say to return the item, but my gut tells me it would have been shipped to another unknown customer, so I disposed of it.

this used to be an awesome place to order but half the stuff I ordered was not in stock when it finally shipped but stated in stock when ordering. Just a bait and switch. Don't order from these people. I won't be anymore.

I used to really like this company but not any more. My last two orders took nearly a week to ship. And my most recent order was missing 2 of the 3 items that were the main drivers for it. Customer service claims they are out of stock, but the website showed them in stock when I placed the order, still in stock when I got notice of a “note added to the order” (no not was added, some items just mysteriously disappeared), and in stock through days of emails with customer service. They simply aren’t reliable any mii oh re.

They increased the price of seeds by more then 20% and decreased the quality by more than 80%. Disgusting. Emails were ignored. When called I was told "this is all we have". She sent me UPS forms to send the seeds back. But I don't believe I would get my refund, based on some other reviews. DO NOT BUY THEIR PRODUCTS. NOT RECOMMENDED