Jo H.
Very slow processing of order
One day shy of two weeks, and my order had yet to ship. I sent request for update and was told very politely that it would be looked into and I would be sent shipping confirmation when available. I never received an email after almost two weeks, so I cancelled order. I am awaiting a refund which has yet to show up on PayPal two days later. Most refunds show up immediately when notified of a cancellation, though take up to 48 hours to clear.

