Lita
AVOID!!
AVOID!!. I ordered two seaglass Robin ornaments early in December. The first problem appeared when they charged me more than the total shown when I clicked pay. I immediately contacted them about this asking for a refund and a cancellation of the order. They refused. Instead I have been sent many tracking updates in which the contents of my order seem to vary. I cannot check my order online as my account is blocked with no explanation. My order still hasn't arrived (and I'm not holding my breath on that). If it does i will update the review. I have also spoken with my bank about potential fraud. UPDATE The order eventually arrived. Unfortunately the stained glass robins i ordered turned out to be pieces of plastic with kingfisher pictures stuck on. Total scam
Response from NowatpresentJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.



