Kristi K.
I ordered 2 holiday necklaces on…
I ordered 2 holiday necklaces on November 24th and I still haven't received them. They were supposed to be Christmas gifts. I tried contacting the company 3 times, and only got a response when I called my credit card company. I got an email from NOVADAB today, December 27th, that my items were shipping today. Over 1 month after ordering, and not in time for Christmas. This is a horrible company, and trust me they will not return your email. (Finally got a reply over 2 years later? And a request to alter my review? This is hilarious!!! And I will NEVER buy from you again)
Response from NovadabApr 2, 2021
Hello Kristi, We really apologize for the inconvenience. Your feedback is highly important for us and it will be shared with the concerned department. We certainly hope that you will give us another chance to serve you better. Thank you.!



