NoteBurner, founded in 2006, provides user-friendly software for converting, downloading, and editing music and video. Their products include tools for Apple Music, Spotify, YouTube Music, Netflix, Amazon Video, and so on. Their products aim to simplify music & video management across platforms.
NoteBurner (noteburner.com) has 353 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
noteburner.com
Website
noteburner.com
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
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The company replied to 42% of reviews.
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Most recent review: October 2026.
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I purchased my Noteburner Spotify downloader. Had nothing but trouble to get it downloaded. Noteburner Support helped me to get it downloaded. After downloading it, I tried to download songs from my playlist. Wouldn't download songs, said Failed 1101. Checked out failure code. It said to reinstall my Spotify. Did that, same results. Tried to contact Noteburner Support by email, email came back as permanent error, twice. I put in for a refund from PayPal. They are waiting for a response from the seller. Good luck with your purchase!!!!!!!!!!!!!
Response from NoteBurnerAug 15, 2022
Hi Knute Bryant,
So sorry to see that you're encountering the Failed 1101 issue on the NoteBurner program.
Could you please send us your ticket ID or email address so that we can follow up on your issue ASAP?
Look forward to your reply.
DG
Der G.
This software took over 4h to download…
This software took over 4h to download 50 songs!! 50, not 500 and for sure not 5000! And i still have over 400 songs to go.. I assume it will take another two to three days!! Days, not hours!! This is unacceptable! I literally downloaded over 1200 song from You Tube Music in like 40 min, and also exported it to an usb flash drive and made a fully sorted media folder out of it. 40 mins, not hours! Really extremely disappointing, especially for 15 bucks per month! This is the first and also last time i’ll use this disaster of a software! Subscription is already canceled. Would not recommend, I rather would give it 0 stars if it would be possible here on trustpilot!
Response from NoteBurnerAug 12, 2022
Hi Der Gioni,
So sorry to see that your YouTube Music Converter doesn't convert songs so fast. We'll submit your issue and optimize the conversion speed in the later version.
The conversion speed also depends on your internet speed, so please make sure you're running with stable internet during conversion.
And it's worth mentioning that your program supports converting songs from YouTube Music, while keeping the original sound quality (256kbps from YouTube Music). It's different from the music files directly downloaded from YouTube.com, which is approximate to around 126 kbps.
If you would like to download music from YouTube.com, here's a free YouTube downloader we provide: https://www.noteburner-video.com/youtube-video-downloader-for-windows.html
Please kindly email us if you have any further issues. Support Email: [email protected]
NU
nurLiebe
Useless
it doesnt work when I use spotify Record + auto modus, so therefore its just an expensive youtube downloader!!
(always Error code 6208) -> restart doesnt do anything
Response from NoteBurnerJun 14, 2022
Hi user,
So sorry for this issue firstly.
For Failed 6208, this means that NoteBurner converts songs timeout or other errors. Please reopen NoteBurner, then convert the music songs again.
If the problem persists, please email us at [email protected] so that we can help you out ASAP.
Look forward to your email.
SJ
SJ
Noteburner and Sidify Music Converters
Over the past 2 months I have utilized a 1-month subscription to Noteburner Amazon Music Converter and a 1-month subscription to Sidify Amazon Music Converter. The following is what I experienced and the information I wish I had prior to this experience. Both programs were utilized on a PC where both companies boast of 10x conversion speed.
- FIRST and FOREMOST: Both companies pay for their POSTIVE reviews, so if you’re trying to decide which program is best for you, it will probably be pretty hard since Noteburner will reduce their price upto 10% for POSITIVE reviews, and Sidify will reduce their price upto 30% for POSITIVE reviews placed on the list of sites they provide you. The review must be POSITIVE in order to receive the discounts.
- Noteburner is more apt to offer a discount for another product, like purchasing the Mac version once it gets up to speed, whereas Sidify seemed to provide a response to this question based on the day they were having.
- I chose these 2 programs due to them not requiring my login credentials for the Music program.
- Both programs are near identical, with the primary exception being the color of the icon and color of the program once launched. I found all the features to be the same, including laid out the same.
- Both convert on a Mac at 1x, while a PC will get you a max of 5x the conversion rate. Both also allow a max number of files to convert at 500 files per conversion.
- It took me between 10-12 hours to convert 500 files, so if you have a lot of files to convert, you can figure around 1,000 files/day if you keep the programs running non-stop.
- Both programs seemed unstable, with Noteburner being more unstable than Sidify. I had to constantly restart both programs to get the most out of the conversion. The first 60-80 files will convert at a faster speed, and then the speed will drop off to approx. 1.5mins/song or 1% converted per second of elapsed real time. I had to access the TASK MANAGER on the PC for Sidify frequently due to it not shutting down and freezing-frequently. I did not experience the freezing aspect with Noteburner.
- Directions are not included with either program, and the settings for both programs are set to convert files to FLAC format. This would have been nice to know ahead of time, because I had to reconvert all the FLAC files to AAC; and spend even more time to get the intended result.
- Customer Service for both programs is not domestic, and I did find it to be good, however they only respond during the weekdays.
- If you have any issues with Noteburner, their first defense is that your internet speed is bad, therefore it’s YOUR fault the program is not performing up to expectations. I did not have an experience with Sidify like this. I did end up going to Sidify, because I was fed up with Noteburner not performing to my expectations that were set by the information I found on their website.
- I did update Noteburner, and the program converted at an even slower rate.
- Both programs had to be restarted multiple times due to the conversion wheel spinning but nothing was being converted.
In closing, I find it unacceptable that positive reviews are being posted due to these companies offering substantial discounts in lieu of positive posted reviews. The conversion process is not a quick process by any means, but does offer an avenue to achieve a desired result. I found both programs to lack the stability and performance to justify a $120+ subscription, and again, 1,000 converted songs max per day is A LOT of time spent babysitting a program that should be capable of running unsupervised; due to its requirement for payment. However, I had to constantly check in on the program and restart it once the conversion rate slowed, which it frequently did.
Response from NoteBurnerApr 24, 2022
Updated:
Thank you so much for your feedback and lots of suggestions, we will submit these to our relevant department and optimize the points you said.
Besides, please choose "WebPlayer Download" mode on NoteBurner setting window and you can now convert songs at up to 10X speed.
Please send us your ticket ID or email address so that we can follow up on your issue ASAP.
Hi SJ,
Sorry to tell you that currently the program supports converting Amazon Music at only 1X speed under the macOS version. We are working on it and would try to improve the conversion speed in the later versions.
Please contact us via [email protected] and we will generate a new faster music converter for you.
Look forward to your email.
Updated: The Mac version of NoteBurner can convert at up to 10X speed currently, please download the latest version of NoteBurner, then choose the "WebPlayer Download" mode for a try.
WB
Wolfgang B.
Extrem langsam
Extrem langsam, dauert mehrere stunden um ein einfaches Album mit 20 Songs zu konvertieren.
SIP ausschalten kommt definitv nicht für mich in Frage!
Bitte nicht von den Versprechungen des Herstellers blenden lassen!
Response from NoteBurnerApr 24, 2022
Hi Wolfgang Bauer,
Sorry to tell you that currently the program supports converting Apple Music & Amazon Music at only 1X speed under the macOS version. We are working on it and would try to improve the conversion speed in the later versions.
Please contact us via [email protected] and we will generate a new faster music converter for you.
Look forward to your email.
Updated: The Mac version of NoteBurner can convert at up to 10X speed currently, please download the latest version of NoteBurner, then choose the "WebPlayer Download" mode for a try.
MW
Marlene W.
This use to be good but Spotify are…
This use to be good but Spotify are cracking down on these sites. I've just had my 2nd account closed by Spotify due to using Noteburner regardless of their updates to prevent this.
Response from NoteBurnerNov 12, 2021
Hi Marlene Watson,
We are sorry that you have had problems with your Spotify account while using NoteBurner.
Please email to [email protected] so that we can help you out ASAP.
DW
Dr W.
Obsolete product...
Along with many others,these spotify music downloaders(Notebunner,Sidify,Tunelf ect) are now obsolete.Even if you use at X1 conversion and mimic your lisening habits ect..spotify will still detect your using this and at first suspend,then disable your account for good...and no Notebunner customer service,there`s sadly no point in posting up a reply to contact you because there`s nothing you can do about this..if anyone wants to "record" the output from thier PC,then its back to the days of Audacity and all that Faff...
UPDATE:...as you all can see, customer service has replied with an offer to email..pointless,there is no re-coding updates that will make these products work anymore that will avoid getting your account suspended,disabled and deleted...you win some,you lose some
Response from NoteBurnerJul 20, 2021
Hi Dr West,
We are sorry that you have had problems with your Spotify account while using NoteBurner.
Please email to [email protected] so that we can help you out ASAP.
LK
Lillian K.
Don't waste your money on this
Don't waste your money on this if you use Spotify, they'll catch you and disable your account lol
Response from NoteBurnerJul 20, 2021
Hi Lillian Keiper,
We are sorry that you have had problems with your Spotify account while using NoteBurner.
Please email to [email protected] so that we can help you out ASAP.