NoteBurnerReviews of noteburner.com

Extrem langsam, massiv reduzierte Auflösung. Kauft euch andere Tools.

WARNING !!! Tried Noteburner Free for Windows. WOW!! Pure malware software. DO NOT INSTALL THIS CRAP

I am writing to request a refund for my recent purchase of the Noteburner Spotify Downloader. Despite your website's guarantee of customer satisfaction and the option for returns within five days of purchase, I am disappointed with the product's inability to download my desired playlists. I have attempted to download multiple playlists from my Spotify account using Noteburner, but the software repeatedly failed to download the full playlists. This has caused me great inconvenience as I purchased the software specifically for this purpose. I have also tried troubleshooting by reinstalling the software and ensuring my internet connection is stable, but the issue persists. I understand that Noteburner's website claims that your software can download Spotify playlists, but unfortunately, it did not work as expected for me. As a paying customer, I expected to receive a product that fulfilled its advertised capabilities, and I am disappointed that this was not the case. So, I'd like to request a full refund of my purchase. I am willing to give you any additional information or troubleshooting steps that may help resolve this issue. Still, I would like to be satisfied with the product and request a refund.

Nach der Konvertierung kommt die Meldung, dass alle Songs erfolgreich konvertiert wurden. Aber wenn man die konvertierte Lieder abspielen will, kommt folgende Fehlermeldung: "Datei existiert nicht, klicken Sie auf OK, um das nächste Lied abzuspielen". Der Ablageordner ist überraschenderweise tatsächlich leer. Das ist sehr ärgerlich!

Paid $68 for a year. Spent hours downloading music I need for a big production but all of the songs are limited to 3 minutes. Which means their buggy software thinks I'm in trial mode. That's a lot of money for an app that doesn't work and wastes your time.

Worked well until this. Notice under Spotify Terms and Conditions of Use Hi, By creating and using your Spotify account, you have entered into a binding agreement with Spotify and acknowledged that you have read, understood, accepted and agreed to be bound by the Spotify Terms and Conditions of Use (the “Terms”). It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spotify service in violation of the Terms, including possibly making unauthorized copies playable outside the Spotify app. Spotify has therefore suspended your access to the Service. If you believe this was in error, and/or would like to regain access to your account, please reach out to Customer Service and simply respond confirming you will not engage in the creation of unauthorized copies from our service going forward and we will grant access back to your account shortly. Spotify reserves all rights under the Terms, the Agreements and applicable law. Kind regards, Spotify

Buggy free version that only records the first 3 minutes of a song. The paid version is an expensive subscription. All Amazon music converters seem to have the same cost and business model, I think they're all using the same suspect software.

I had a terrible experience with this company. Firstly, when installing the program, it wipped out a number of files. Secondly, when I applied for the refund that they say they offer within 30 days from the date of purchase, I found out when you read the small print that this applies only to a lifetime license (who the hell takes out a lifetime license?), with other (‘normal’) subscription-based plan (1-Month & 12-Month) the refund only applies within 5 days from the date of purchase. I only realized I was missing files on the 6th day! The issue was never resolved, and their email responses were rude. My reply to NoteBurner response: “And for the refund policy, we would always refund you if we cannot help you solve the issue” this is blatantly untrue, they had six months to do this but never did, and would now appear to be paying lip service because it is in the public domain. All the necessary information was provided long ago. I have no desire to recommence email communications. In fact, I want absolutely nothing do with this company. I only submitted to this review site to warn other consumers. P.S. The positive reviews center around the product doing want it is supposed to do, but this has never been the issue; yes it does work, but wait until you have a problem and then have to deal with the company! Udate: NoteBurner has offered me a new 1 month licence with a different program, rather than a refund, which I have accepted. Update January 2023: I sent them my details as they requested on TrustPilot (see below) and their response was: “Our payment system cannot pass through the refund action … we will generate a new licence for you”. I said okay to this, but said I wanted a different program to the one that caused the original problem. We agreed to test out the trial version of Tidal Music Converter for Windows to see if I had any problems, and if it worked, they would generate the full licence. I told let them know that the program was fine. However, after doing what they wanted (giving them the info they requested and updating my review on Trustpilot to say that I had accepted their offer) they didn’t generate the new licence. After some time, I emailed again to see what was going on and they requested that I now “help them remove” the negative review if I wanted the ‘trial mode’ restrictions — that only allows for 3 minutes of recording — removed (Blackmail!) On top of everything else, I had to take out a subscription to Tidal to see if the NoteBurner program worked, so now I have wasted my money on a monthly subscription to Tidal. I should have known better after my original dealings with this cowboy outfit, but I fell for the bait. There will not be a next time. I refuse to have any more dealings with them (changing my email address if needed) and I would urge anyone who reads this to do likewise. Why a company would behave in this manner and destroy their reputation all over $12.95 is beyond my comprehension. Incidentally, they claimed they hadn’t received my original email concerning the missing files, so I send them a copy of their reply to my email, proving they had received it! Final update: Another bizarre response from NoteBurner: “Sorry to see that your Tidal Music Converter doesn't work properly …” This is not the issue! There is no problem with Tidal Music Converter. Do they actually read their emails? Does anyone at this company have any idea what is going on? Furthermore, what they do not say on the TrustPilot post, but they do in their latest email to me, is: “I'm going to apply for a new license for you. But I need to submit your positive review or removal review to apply that. Could you please help us change the review to 3-5 stars?”. Once again, they have not issued the licence as originally promised; instead they are attempting to blackmail me into changing the review. Re: Updated again. Checked email. Nothing from NoteBurner. 11th Jan 2023. I want absolutely nothing to do with this company ever again. So I have changed my email address, which I have had for decades. Yet another inconvenience that has directly resulted from dealing with this disreputable company. End of story.