Annie
This was an approximately 600 mile move…
This was an approximately 600 mile move between neighboring states that required a shuttle and I requested a pack of the kitchen. They were quick, but I noticed that they did not adequately pad all of the furniture as they loaded onto the truck. I had to go back through the kitchen multiple times as there were still full cabinets each time I looked. Tried to pack my TV in the box with moving blankets and no screen protection when I had all of the original packing material available. Put my printer in the box upside down with a little bit of bubble wrap. Just horrible. Delivery date was set for the 15-18th of this month. I finally got my stuff yesterday on the 30th. They were supposed to arrive at 8-9AM. I didn't hear a WORD from anyone until around 3 PM, saying they were going to be there at 6:30 PM. On arrival, about half of the boxes were crushed (most of them the kitchen boxes that I did not pack myself), set upside down. Furniture that wasn't padded was scuffed and scratched. Completely broke the headrest off of my office chair, separated the rear wheel of my bike from the frame, bent kitchen implements, lost pieces of my vacuum. Lost an entire side table. Dented wine fridge and all trash cans. I've done double digit interstate moves and this has been the worst experience.