Julie
Got hit with a recurring monthly…
Got hit with a recurring monthly subscription fee which was hidden somewhere in the small print of their terms and conditions
Response from NordicalabOct 13, 2026
Hello, and thank you for your feedback. We’re sorry about the unexpected charge. What typically happens is that an initial fee starts a short trial, which automatically converts into a recurring subscription unless it’s cancelled beforehand, and we’re sorry it wasn’t clear for you. Please reach out through our Contact Us page (https://nordicalab.com/contact) with your account details, and our support team will gladly help with your subscription.



