How can we report this company as fraudulent? They send wrong items, cheepest Chinese quality, super tiny stickers which barely cover the nipples, nothing like the adverts they post in social media. Worth 1 dollar maybe and charge you 10 times the price! Stay clear! 100% scam. They don't answer claims properly and refuse to take items back and refund.
You buy.. You loose...
QU
QueenD
BEWARE SCAM!!!!
BEWARE SCAM!!!!
Took six weeks to receive wrong item. There are no refunds and no returns. For a $37 item they will refund only $3 and will not replace. They send constant emails, but continually tell me I am wrong. Even though I sent a copy of original order with show picture if item and color.
AM
amelie
DO NOT BUY WITH NORMOTHN
DO NOT BUY WITH NORMOTHN! If I could give zero stars, I would!!
I am a Klarna customer and had ordered two invisible lifting bras as a shipment to Austria from "Normothan". The order took weeks to get to Austria and therefore, I had initially marked it on Klarna as "returned", because it did not arrive for ages. I then found out that, although I clearly communicted my correct adress, my parcel had been sent back without noticing me. Consequently, I never had the chance to pick it up. Nevertheless, I was asked by Klarna to pay the full amount for my order, since Normothan refused to accept the parcel as being returned. When I complained, here's what the Normothan customer service answered:
"We are so sorry for what happened.
As we checked, your parcel has been returned by your local post office because of the insufficient address you left for your order.
What’s more, this parcel will not be returned to our original warehouse, which means we can not receive the parcel neither. In this case, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee."
This is incredible, shocking and impertinent, since I did indicate a correct address! So if there's a problem, it's with the post office and not with me! Also, how could it be the customer's fault that the parcel is not sent to their original warehouse where they can't get it back either?!
Badest and unfriedliest customer service ever and I would even call them a total fraud!
RM
Rebecca M.
Don't buy from Nomorthan
Nomorthan sent me the wrong items, I ordered nude and they sent me mocha.
Their customer service policy states: "100% Risk-Free Purchase. If you bought it and felt that it is not for you, don't worry. Just shoot us a message at contact (nomorthan's email address) and we will make it right by offering you a replacement or refund. 100% Simple & Risk-Free process."
When I asked for replacement or refund, they had me take a pic of the QR. Once they saw it, they claimed it's the correct product and won't replace it so I asked for a full refund and they offered $3... my original order was $45.
From now on, when I see something that peaks my interest, I'm going to search reviews and complaints first. It could have saved me from this whole hassle and from throwing away $45.
RO
Robyn
Do NOT buy from this company
Do NOT buy from this company. It’s a complete scam. I place an order, received the wrong size, I sent photos of what I received against what I ordered. They refused to give me a refund, refused to escalate. I do NOT recommend to anyone.
UC
Unhappy C.
NEVER ORDER FROM THIS COMPANY
NEVER ORDER FROM THIS COMPANY. I ordered an item. First they charged more than what was listed in their ad. I contacted them and they only partially reimbursed me. Then the wrong colour item was delivered. I sent a screen shot of the item ordered including the colour showing on screen and a picture of what I got. They said they sent what I ordered. I sent the pictures again and a screenshot of their return and refund policy, which includes wrong colour etc. They refused to refund or replace. They said I could ship at my expense to China even though their website says the item ships from the US.
NA
Niña Katrina D.
a SCAM. Be more aware
Too late to check this company here in trustpilot and ordered the seamless cake cover for the size of cup D, however i received an A cup size or i could say like a nipple pad cover. 🙄 That is what it hits me that this company was a scam.
LA
Lydia A.
Company is a Scam
If I could give this company a zero star I would. This website is a total scam. I wish I would have read the reviews before I purchased from them. I am currently disputing with PayPal. I received a product that was not at all what I ordered. When I reached out to them and even after I sent a picture of the incorrect item, they still insisted that it was the correct item. Beware. DO NOT ORDER FROM THIS COMPANY. They do not stand behind their product or purchase.