Reliable Movers USAReviews of noblemovingandstorage.com

WARNING!!!! Don’t Do It!!!! WARNING!!!! The absolute worst experience ever. Unprofessional, pushy and unresponsive. Elderly moved with medical supplies and charged half up front for move, the SCAM involves doubling the price to deliver… Upon call made for eta of delivery. Still no drop or call from Noble Moving and Storage to remedy the issue after 2weeks. Do not trust them. Medical supplies never delivered for elderly people! Elderly abuse, misleading and unethical practices…

When I booked my move, the sales representative quoted me for 300 cubic feet. When the movers arrived, they assessed my items and assured me that my items would almost definitely fit within that space. I was told I needed to sign for 400 cubic feet “just in case,” which I did in good faith. While packing the truck, I overheard the lead mover instructing another team member in Spanish not to pack the truck tightly because I had already agreed to pay for 400 cubic feet. I speak Spanish and understood the conversation. This behavior was clearly an attempt to inflate the space used and overcharge me. It is deceptive and unethical. Additionally, the movers arrived three hours earlier than scheduled. Over the phone when they called to ask if they could come early, they said they would help me finish packing at no extra charge, yet I was charged $600 for packing materials and labor. I also made it clear during the booking process that I had a porcelain table and a large mirror (which each cost an additional $200 on the day of the move). Packing these items should have been in the initial quote. It appears that critical details were intentionally left out in order to drive up costs at the last minute when I had no option but to accept them. In addition, I was told by the sales representative that delivery would take 5–7 business days. Now I am being told it will take 14–21 days. This is far outside of what I was promised when I agreed to use these services. Finally, I requested a COI multiple times both over the phone and via email, and I never received one. This experience has been predatory, misleading, unprofessional, and unacceptable. The total cost of my move increased by 50% on the day of the move—jumping from the original quote of $2300 to $3600. Everything I took with me was included in that initial quote. This kind of last-minute price hike is completely unacceptable and seems to be a bait-and-switch tactic. When I called the company to attempt to resolve these issues, they told me that everything I said was heresay and didn't matter.

If we could do no star review we would. My daughter scheduled this company to move from Texas to Kansas. Explained all of her personal items. Movers show up and immediately state they can’t move more than the bed and dresser 300 cubic ft, when we have that and 20+ pieces listed on work order. Movers show up very hostile and rude. When the same demeanor is returned to the lead mover/driver he flips script and says we are rude. Would absolutely never allow them to move a single personal item. Very unprofessional, rude and only wanted to double what was originally quoted and charged as a deposit. Not helpful customer service and completely disorganized and dishonest.

Company took my money two days before move triple the cost now won’t refund money hundred percent scammers

I was looking for a moving company. While looking I first found coast to coast moving company and called I was given an estimate so I thought to call a couple more places to see if it was similar. I found a company called 2 movers so I proceeded to call and was sent over to a guy named Greg and he proceeded to tell me coast to coast was a broker company and would give me an estimate and then hold my stuff hostage and then demand more money. He said that there company was a Veteran owned and the price they would give me was what it was going to be. He also kept saying one moment and that his dispatcher was contacting him and telling him to not let me go that they had a load coming from Forsyth to Flagstaff and that instead of it going back empty he would give me an amazing deal. At first he quoted me 7900 and then because of the truck situation he said 4900.00 then 3700.00 and I told him let me talk to my husband but I was unable to get a hold of him I was in a panic which I think they do this by saying I had an hour. I ended up agreeing to 3500.00 out of fear and desperation and signned the contract he went over it verbally and I was still in panic anxiety that I didn't understand what it was fully stating. Then I set the payment up he would only let me do my account information. I signed and a couple hours after I was stressed out and sick about the whole situation. I started to look up information and finally found real reviews about them scamming people and keeping there stuff and just as they deny doing what overcharge people and give them a fake estimate. So that next morning not even 24hrs later I called to cancel and that was a fight I was told over and over that only Greg could do it because it was less then 24 hours. When I was able to finally understand the contract I found that the amount I paid was non-refundable because Greg would not let me use my card in that it was not an option and had me do my bank account information he also did not disclose that it was a non-refundable deposit. While calling I spoke to their supervisors and they stated that they were also a veteran-owned company. They tried to deny any wron doings but they said they had no authority or anything over Greg because he was part of the sales part and only the floor manager could handle that. I told him that their company was very deceptive and that was not veteran mentality. While also looking at the receipts I found out that the company was not in fact two movers but noble moving and storage inc. I was basically screwed out of my 1,825.00 Don't be me really look at the reviews. I reported them to many different agencies for there tactics etc ... When I called the number back to get verification that they were a veteran owned company and get there information because I could not find them on the veteran website saying they were a veteran own company they would not verify it and kept trying to give me their DOT number and told me I needed to email certain people to get the information proving it after I was told by two representatives they were. I even asked to speak to someone higher up and they wouldn't do it. I did start to record the conversation and did tell her what I was doing and she said I was not allowed to and that I was being recorded too I said that it was okay that they were and then she hung up on me.

I should have known that they were going to be an issue after being on the phone with them for 2.5 hrs. I was in panic mode because they were trying very hard to convince me to use them for my move. While on the phone I couldn't look up reviews. The price was good, but very low compared to everyone else. I had a bad feeling about that. Against my better judgement I gave a deposit with my bank info. During the conversation he kept saying "who hurt you" which may be true, but very unprofessional. The next day I looked up reviews and I found that they like to give you a quote and upcharge later, or don't deliver your stuff for weeks or up to a month. Seeing those reviews scared me. I proceeded to cancel and tell them I did not want their services. He actually messaged me back and told me I was crazy and not thinking clearly, which could be true, but not professional. I tried calling all the numbers in their emails and on their website, and I got nothing, the calls didn't go through. I was waiting on my bank account, and sure enough, they tried to take the money out. I had to pay for a stop payment, and open a new account. That is so much work, but they have access to my account info, and I cannot trust them to not try again. It's possible that they would have done the move, but everything was too sketchy for me. It may be my fault for not trusting my first instinct or for not trusting at all. I told them I wanted to cancel and they still tried to take my money, not to mention the highly unprofessional names and accusations.

These crooks out of New Jersey/Florida change their name every summer. Ryder relocations, space moving, American choice van lines and now noble moving. Look up their New Jersey address it's all the same companies. Look up their DOT Complains. They act as a moving company but sell jobs to other low class movers who can't book their own loads and they triple your price. Do not fall for their scams!!!!!!

We had an absolutely horrible experience with Noble Moving and Storage and strongly urge others to avoid them. We initially spoke to Greg, who told us they could beat a competitor’s quote because they had a truck coming from Brooklyn to Boston. He promised a locked-in, flat-rate estimate even after we repeatedly expressed that our inventory might increase. Greg reassured us that “no one gets it right the first time” and pressured us into paying a deposit right then. Our other roommate was out of town so he said we could cancel and get our full deposit back before the truck left. We asked for confirmation of that in writing, so he sent us a text. We were also promised same-day delivery for our Boston to Brooklyn move because "it's only a few hours drive." A few days later, during our call with Quality Assurance to update the inventory, we noticed Greg had only listed 10 boxes despite us clearly stating we’d have at least 30, and probably a few more. When I requested the estimate be updated to reflect the real quantity, the rep said the new total would be over 6k, more than double the original estimate. We immediately tried to cancel, citing Greg’s texted promise, but they refused to refund the deposit, said "our contract trumps whatever else you have" and were incredibly rude and dismissive. I even rented a minivan to fit some of the boxes to keep the original estimate. On moving day, the crew arrived with another revised estimate that was 3k higher than what we agreed upon (I was never sent nor signed this new estimate). The moving guy also said that the per-cubic-foot charge Greg assigned was unusually high given the short distance. While he ultimately offered a flat rate, it was still $2,000 more than what we’d agreed to. The movers moved slowly, took frequent smoke breaks, and failed to wrap several pieces of furniture. I later found a detached piece of my desk left behind in the lobby. Despite being told to call Monday morning for a delivery estimate, I was repeatedly told they were “still finalizing scheduling” and that we’d receive a 24-hour call notice. We had put an airtag in our stuff and saw it just sitting in their New Jersey warehouse, 20 miles from our new place, for literal days. We were promised delivery by Wednesday at the latest, but got no updates. I made dozens of calls to customer service. Each time, they refused to connect me to a supervisor until my male friend called - and only then did they transfer us (a sprinkle of misogyny on top of everything). When I finally spoke to a supervisor (Courtney), she promised to investigate and call me back. She never did. When I called again, another rep said she was unavailable. I demanded to speak with someone else and finally reached Stacey, who said she’d “expedite” the process. At this point it was Thursday, and our belongings were supposed to arrive Sunday or Monday or worst case, Wednesday at the latest. They finally scheduled delivery for Saturday — nearly a full week after pickup. The truck (different from the one that was loaded in Boston) arrived unannounced at 6:40am, even though we were told to expect a call between 8am–12pm. The delivery included broken mirrors and glassware, a missing desk, scratched and damaged furniture, and boxes that were falling apart. It looked like everything had been thrown around (which it probably was). This was an infuriating, stressful, and expensive ordeal from start to finish. We were lied to repeatedly, overcharged, misled about delivery timelines, and treated terribly.