Your Reliable Choice for a Flawless Moving ExperienceReliable Movers USA is a committed relocation company providing both short- and long-term moving solutions throughout the United States. Our mission is to make the moving process easier for our clients by offering personalized services that cater to their unique needs, including customized moving plans and free estimates.
Reliable Movers USA (noblemovingandstorage.com) has 76 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
noblemovingandstorage.com
Website
noblemovingandstorage.com
Category
Moving & Storage
Location
Toms River, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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SCAMMERS!!!!! DO NOT HIRE THIS NOBLE MOVING AND STORAGE!!!!
Noble Moving and Storage quoted me for my move and asked for a 50% deposit. Then AFTER charging me $1800, told me they could not accommodate my move because I had more items than they had budgeted. When I asked for a refund they refused and the lady on the phone actually laughed at me.
I had sent JORDAN, my sales rep, a picture of my 10'x20' storage unit with all the contents quoted for the move. It was very easy to calculate the cubic feet, and somehow he only calculated 1/3 of what was there. JORDAN came across as very helpful and professional when SCAMMED ME and took my $1800 deposit. These guys are real deal crooks and need to be held accountable for their actions.
If you are also a victim, you can file a complaint at fmcsa.dot.gov
BEWARE OF THIS "MOVING" COMPANY!!!!!
Response from Reliable Movers USAJul 17, 2025
Dear Janet Roe
We appreciate you sharing your experience with us. We're very sorry to hear about your experience and understand how upsetting and frustrating this situation must have been for you. What you’ve described does not reflect the level of service we strive to provide, and we take allegations like this very seriously. While we are unable to discuss specific customer details publicly, we absolutely want to look into this matter further.
Please contact us directly at 888-660-0298
WB
Will B.
DO NOT USE THESE MOVERS
DO NOT USE THESE MOVERS. We called and set up a move from Lakewood, WA to Hope, ID. We told the person on the phone that we had 2 - 10' x 10' x 20' Storage containers that were each around 80% to 90% full. The idiot in the office took almost 4000 cubic feet of stuff reported to him and allocated half a truck, around 697 cubic feet of space. They did all the calculations wrong and were going to charge us six times our quoted price because of THEIR screw-up. We were then told that we would not get our $1884 deposit back because we "refused Pickup." Unless you want to lose a lot of money, do NOT use these movers. They will rip you off. If I could give them 0 stars, I would. DO NOT USE THESE MOVERS.
Response from Reliable Movers USAJul 17, 2025
Dear Will Biehl
We appreciate you sharing your experience with us. we're genuinely sorry to hear about your frustrating experience. What you described is certainly not the standard of service we aim to provide. Clear and accurate communication—especially regarding volume estimates and pricing—is critical, and it’s deeply concerning to hear that your expectations were not met. We'd appreciate the opportunity to look into this further.
Please contact us directly at (888) 660-0298
DK
David K.
Do not believe them.
Called and spoke with Greg. He told me that if the move happens before before the end of month they would do it for $1800.00 and there was no mention of cubic foot. So they started moving but stopped after moving only a quarter of my stuff . They then stated they needed more money. BEWARE they use SUB CONTRACTORS. You leave messages and get no response from company even when you leave voice mails. They picked up my stuff ( what little there was picked up.). We ended up renting a Uhaul and driving to my destination. To make a long story shorter my load didn't arrive until the 29th of May. We finally spoke to to the driver and my stuff was in storage waiting for them to get a full load. A week later it arrived. If anyone wants to look at a class action please put it your review. The dept of Transportation is where to file a complaint. .
Response from Reliable Movers USAJul 10, 2025
Dear David Kantor
We appreciate you sharing your experience with us. We’re truly sorry to hear about your experience and the challenges you faced during your move. The situation you described—unexpected cost increases, delays, poor communication, and lack of transparency around subcontractors—is not the standard we hold ourselves to, and we deeply regret the frustration this caused. We understand how stressful it is when expectations aren’t met, and we sincerely apologize for the delay in delivery and lack of responsiveness.
Please contact us directly at 888-660-0298
CR
Cindi R.
Total crooks
Total crooks! Guaranteed me a rate and then asked for more cash at pick-up. Brett, sales rep, will not respond. They took over $2.3k from us and provided no services. Do not use these people.
Response from Reliable Movers USAJul 10, 2025
Dear Cindi Romine
We appreciate you sharing your experience with us. We’re very sorry to hear about your experience and the frustration it has caused. A situation where a guaranteed rate is not honored and services are not delivered is absolutely unacceptable, and we take these claims extremely seriously. We understand how upsetting it is to feel ignored, especially after paying a significant amount.
Please contact us directly at 888-660-0298
JS
Jennifer Smith R.
Is there something lower than one star?
I only selected one star because that was the lowest available. You hear of all the things that could happen with moving companies and then you have a Noble Moving & Storage experience and it confirms everything.
From being told, "you're in luck, we have a truck coming from New Jersey to Maryland that is heading to Florida AND we can give you a discount since there is a scheduled route already. We can get this to you in the next 5 to 7 days." The pick-up happened on April 22nd and I just received the delivery on the "night" of May 30th on my driveway. After countless calls and being totally lied to we called the Fairfield police in New Jersey who was embarrassed by the company's action but could only make record of the compliant and told us this was a civil matter since we entered into a written contract with them. They were extremely helpful and did as much as they could. A BBB is in progress -- which was highly recommended to do. This delivery was absolutely a nightmare. I was suppose to get a call 2 to 3 days out that they were in route to Florida. I never did. Instead I received a call saying that they were here and if I didn't take the delivery they would drive it back up to New Jersey. They stated they had one other delivery and then they would call me in about one hour when they were headed my way. The next call I received was "we are outside." It went down hill from there. Neighbors got involved because of the behavior of the main guy in charge who was very intimidating. I'm only 5'2 and this guy towered over me. I was very fortunate that neighbors saw what was happening as he started to raise his voice loudly and they could see him taking parts of my delivery on and off the truck. I'm grateful for the neighbor who inserted himself in the very heated exchange. And what was the exchange about? 1) they didn't call before arriving which caused a frenzy on my street and people trying move their cars (some couldn't move because they were literally sandwiched in by his 16 wheeler transit truck); 2)a balance of $704 that needed to be paid started increasing to an additional $1 per foot from the truck to the house, to $780 to move the furniture in the house (but that's what they're suppose to do per their website "unpacking and set-up") to $900 because of the delay in getting started because cars had to get moved and him going back and forth on what needed to be paid; than to $1,000 and then to $2,000 as he pulled one of my family heirloom chairs off the truck, sat it on the road and sat himself on it. The police had to be called by neighbors of what was happening. All this while he rudely smoked and blew his smoke in my direction the entire time versus turning his head to either side like any sensible smoker would do. After the police spoke with him, again confirming with me it was a civil matter, they still tried to reason with him. He then started to refuse to move my furniture in the house after paying him the $780 (we already paid $2,500 upfront). He threatened to again leave with my furniture and the police strongly recommended that he didn't do that. So he dropped the furniture in the middle of the night on my driveway and left. If it wasn't for the kindness of two of my neighbors,
this irreplaceable custom furniture from my deceased sister's estate would have been ruined as the next morning it stormed relentlessly. So boxes, tapes...etc...was all over my home that I had to dispose of as I unpacked and set up the furniture solo -- hence my very sore back and arms still today (...and what about my neighbors who brought it in the house ...). I would never hire them, they are unethical as they had us sign the contract under false intentions; they do not provide a custom plan as they falsely advertise -- they build your route 'after' the fact based on other orders; they aren't safe or efficient, if they were they would have called to ensure the street was ready to receive them; clearly they don't "unpack or set up" anything; not professional; not reliable; competitive pricing not at all -- look out for the triple columns form , there's one column left blank at pick up which allows the delivery company to put whatever pricing they want -- maybe if Noble was actually noble enough to be upfront and tell their customers the truth; they take no accountability and all their departments point fingers at each other. Yes, I received my items but I'm just in shock reading these recent reviews of those who have not. I have documented this experience including pictures and will take the appropriate actions. If you are looking to make a move -- you may just want to do it yourself with close family and friends. I wouldn't wish this on anyone
Response from Reliable Movers USAJul 10, 2025
Dear Jennifer Smith Reed
We appreciate you sharing your experience with us. We are truly sorry to hear about your experience and the distress it caused throughout your move. What you described is deeply concerning—from delayed delivery and unexpected charges to the conduct of personnel at the time of drop-off—and we want you to know that your voice has been heard. A move should never feel threatening, chaotic, or unsafe, especially when it involves cherished belongings and items of sentimental value. We take your feedback seriously and will be launching a full internal review based on your account.
Please contact us directly at 888-660-0298
BC
Brianna C.
I will never trust moving companies…
I will never trust moving companies again. I was quoted one price for a move. Gave it a deposit of $1700.03 days before they were coming. They called me again and told them I need to give them another $850. when they arrive, they still want 581. then did not take all of my things because I was gone over and that require 3200 more dollars and when I drop off, I still need to pay $700. this whole time they told me I was getting a discount but got scammed never dropped off my things can’t get in contact with anyone. I just don’t know what to do. and to think I referred them to my family and friends.
Response from Reliable Movers USAJul 10, 2025
Dear Brianna Crawford
We appreciate you sharing your experience with us. We’re truly sorry to hear about your experience and the distress it has caused. What you’ve described is unacceptable and not in line with the standards we hold ourselves to. We understand how painful it is to feel misled—especially after placing your trust in us and even recommending us to others. Escalating costs, unfulfilled delivery, and lack of communication are serious issues, and we want to look into this immediately.
Please contact us directly at 888-660-0298
JS
John S.
Stole my deposit!
I paid over a grand for a deposit and the movers came to my storage unit. They under quoted me by $9,000.00. So I told them just to move what they originally quoted me for. So the movers moved the items out of my storage unit and left it in the hallway. After that noble told them to just leave. I videod the movers saying they were told to leave and I said I did not tell them to leave or refuse service. I emailed noble for my deposit back and they said I refused service and kept it. Now I have to call my bank to report the fraud and if that doesn't work take them to small claims court. Beware of this company
Response from Reliable Movers USAJul 10, 2025
Dear John Stephens
We appreciate you sharing your experience with us. We're very sorry to hear about your experience, and we understand how upsetting and frustrating this situation must have been. A significant discrepancy in pricing, coupled with confusion over service refusal and the handling of your belongings, is unacceptable and not reflective of the standards we strive to uphold. We take claims like yours very seriously and want to investigate this further.
Please contact us directly at 888-660-0298
LJ
Leigh J.
They didnt show up
They didnt show up, didnt call, scam company. Our daughter was out $1700 for a deposit, Be warned.
Response from Reliable Movers USAJul 10, 2025
Dear Leigh Johnson
We appreciate you sharing your experience with us. We’re very sorry to hear about this situation and understand how upsetting it must be. A no-show without communication is completely unacceptable, and we take your concerns extremely seriously—especially regarding your daughter’s deposit. This is not the experience we aim to deliver, and we’d like to investigate what went wrong and work toward a resolution.
Please contact us directly at 888-660-0298