Kelly M.
Upon picking up our stuff they up'd the…
Upon picking up our stuff they up'd the price on us significantly, and since it was when they were loading our stuff we had no choice. And then after waiting 3 weeks for our stuff we had to keep sending emails on when we will get our stuff- on top of them adding MORE costs, and we still have NOT received our stuff or an answer back.
Response from Reliable Movers USAAug 7, 2025
Dear Kelly Monteleone We appreciate you sharing your experience with us. I'm truly sorry to hear about your experience and want to personally apologize for the frustration and stress this situation has caused. We take concerns like this very seriously. While some cost adjustments can occur due to changes in inventory or logistics, they should always be clearly communicated and agreed upon beforehand. I’d like to get to the bottom of this and ensure your belongings are delivered promptly and that any billing issues are addressed fairly. Please contact us directly at 888-660-0298




