Dental Health AssociatesReviews of njdha.com

My original appointment was a waste of time. They couldn't xray me because it was broken. The next appointment had to be rescheduled because of some reason or another. I finally had my appointment and had all my wisdom teeth removed. It was a fairly simple appointment with no issues or problems and was faster than I anticipated.

When I was there they were very professional and explained everything to me but I needed a a a orthodontist that works in a hospital so I have to go to someone else and see where that leads me

I always wait too long when I come here. Please tell the other patients in the waiting area to not have their phones on speaker while talking or watching videos. It’s a professional place. Not everyone is interested in listening to ghetto videos. I like my dentist. Dr C. is awesome.

There is always such a long wait. Whether it’s Cleanings, consults, or records visit we’ve always been there 1 1/2 or 2+hours. I was a little upset the last time because we went for a consult then had to come back the next day for an appointment to take pictures.

The waiting was long

The people are very friendly. The wait time is often unreasonable

My first experience was efficient and friendly. I had good interactions with various staff members and they handled me carefully. However, the next appointment was rough. First, they cancelled my appointment by accident. The receptionist apologized and realized it was her fault when she was inputting the information after my first visit. Then, they pre-charged me, which I thought was odd but went along with it (usually I am charged for doctor visits after the visit in case there are cost adjustments to the estimated bill). The problem with the charge was that I ended up not getting any work done that day because my gums hadn't fully healed since my first visit and they refused to do any more work until then. I was told I would not get a refund and the amount would just be left as a credit to my account. I didn't appreciate this because it was my money that they said they would not provide back after receiving no service, which is very odd to me. With these concerns and other slight issues I faced with the office, I now think they need to work on scheduling and communication. Even though they are nice people, they are clearly going to continue having issues when they office isn't organized. I hesitate to return at all, even with the credit on my account.

The wait time to get called when you have a set appointment need improvement....my appt would be at 830 and sometimes not seen until 9 or 930