Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.
NissanPartsDeal.com (nissanpartsdeal.com) has 650 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAuto Parts & Wheels
Excellent
Auto Parts & Wheels · Redmond, Washington
Excellent
Auto Parts & Wheels
Excellent
Auto Parts & Wheels · Orlando, Florida
Excellent
Showing 105 reviews with 1 star · Clear filters
joell
Wrong part in the description so we received the wrong part.
Response from NissanPartsDeal.comSep 8, 2025
We sincerely apologize for the frustration you've experienced regarding the description issue. It's important to us that our customers feel confident and informed when making a purchase. We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.
Erik
Sent me the wrong part. Wasted my money
Response from NissanPartsDeal.comSep 8, 2025
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
Mason
One hundred and thirty-some-odd dollars for a brake adjuster. A part that should sale for maybe $10, a rip off in my option. However, I bought it because my daughter needed her truck and I didn't have the time to look around. The greed in business today is appalling. I haven't priced any of their other parts.
Response from NissanPartsDeal.comSep 5, 2025
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
Miguel N.
DO not purchase multiple items of anything under $9. For example, if you order 8 intake gaskets and realize you don't need them, they will not refund you the total for the 8 gaskets because they view it as 1 item, not 8. This company is a rip-off with returns and your money.
Response from NissanPartsDeal.comJul 30, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
paul
They sent the wrong part. After talking with them several times and sending pictures of the wrong part with part number clearly on it. I sent them a copy of my order with correct part number. They said they sent correct part and wanted me to send it back with me paying postage and a 20 % restocking . All I wanted was the correct part.
Response from NissanPartsDeal.comAug 1, 2025
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
David
I received the wrong part.
Response from NissanPartsDeal.comJul 25, 2025
We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again. Thank you for bringing this to our attention.
Mark R.
Error in web description No support from staff Not able to solve simple issue Shouldn't be selling parts
Response from NissanPartsDeal.comJun 26, 2025
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
Shauna M.
1 Star – Misleading Pricing and Poor Customer Service I ordered a part (23100-3JA1A) from NissanPartsDeal.com at the listed price of $495.57. After completing the purchase and payment, I received an email the next day stating the price had increased by $49.71—and that I would need to pay the difference to proceed. This is apparently a standard practice for this company, as their customer service flat-out refused to honor the price I agreed to. When I pointed out that this type of post-purchase price hike violates California’s SB 478 Honest Pricing Law, they still wouldn't budge. I ultimately canceled the order, received a refund, and purchased the same part from another vendor with overnight shipping for even less than the original price. If you’re looking for transparent pricing and a company that stands by its word, look elsewhere. NissanPartsDeal shifts the cost burden to the customer after checkout and does not take responsibility for their own pricing errors.
Response from NissanPartsDeal.comJun 23, 2025
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience this situation caused — we understand how disappointing it is when pricing issues arise after an order has been placed. While we strive to maintain accurate, up-to-date pricing, occasional discrepancies can occur due to rapid fluctuations in supplier costs or inventory changes. In such cases, we notify customers promptly to confirm whether they’d like to proceed at the adjusted price or cancel with a full refund, as happened in your case. That said, we recognize this is a frustrating experience and not the seamless service we aim to deliver. We take your feedback and concerns very seriously and will be reviewing this situation internally to ensure our practices remain fair, transparent, and compliant. We appreciate you bringing this to our attention and regret that we lost your business.