Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.
NissanPartsDeal.com (nissanpartsdeal.com) has 650 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 105 reviews with 1 star · Clear filters
Chris B.
The part was wrong , even tho it said it was the right one
Response from NissanPartsDeal.comNov 26, 2025
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
Kb
I’ve been trying to return my unused parts for over a week. I cannot get a return email with the return label. Very inconvenient to wait more than a week for a response.
Response from NissanPartsDeal.comNov 28, 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
Christopher
The part is lose fitting, looks and feels like it's about to fall off.
Response from NissanPartsDeal.comNov 26, 2025
Thank you for sharing your experience, we sincerely apologize for the trouble you've encountered with your order. To ensure we can resolve issues, please create an RMA by following these quick steps: On our website click on [Contact Us] and select [RMA] Wrong Parts — Use this when the items you received do not match what you ordered. Damaged — Select this if the parts arrived with visible damage. Warranty / Defective — Choose this if the part is defective after installation. Missing — For orders that arrived incomplete or missing specific items. Core Return — Use this when your order includes a core return. No Longer Needs — For any situation that doesn’t fall under the categories above. Once your request is submitted, our team will review the details and assist you with the next steps as quickly as possible.
Chelsey B.
The part I ordered was supposed to take 3-5 days to be shipped to me. It wasn't shipped out to me for 7 business days. Then it took another 10 business days to get to me once it was finally shipped! VERY DISAPPOINTED! I checked the status and reviews before ordering.
Response from NissanPartsDeal.comNov 25, 2025
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
landon
Shipped a part that didnt even resemble the image they had for part online. And then finally when I got to open it was past the 30 day point and wasnt the part I needed. No refund/return. Maybe be more accurate with parts and descriptions online! Stuck with a garbage part now.
Response from NissanPartsDeal.comSep 30, 2025
We sincerely apologize for the frustration you've experienced regarding the website images. It's important to us that our customers feel confident and informed when making a purchase. We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.
dennis P.
Never received the items I ordered .. You are scammers .. You took my money, but you never delivered
Jim B.
I ordered a part for my Nissan and when the part came it was the incorrect part. The fact it was incorrect was not their fault, as Nissan had packaged the wrong part in the package that had my part number. I requested an RMA and they requested pics of the part as well as the packaging. They told me I would have to pay for return shipping, and i would incur a 20% restocking fee. I explained to the gentleman that the pictures i sent clearly showed it was the wrong part, but he said it didn't matter...since the packaging showed the correct part number, as far as they were concerned it was the correct part. My third purchase from them was also my last...ever!
Response from NissanPartsDeal.comOct 16, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Echo W.
Worst parts company i have ever dealt with. Sent wrong part in correct part # packaging. Started rma process. They asked for pics. I emailed pics from the latest and greatest cell phone. I've looked at the email from several phones, tablets and computers. Pic are there and when you tap them they show the information of the pics. Mine were in jpg. Form. They asked me to send them in jpeg. form or pdf. form. Which was silly because jpegs were for computers before we had phones, tablets...etc. jpg. Form was made to be universal. I sent them anyway in jpeg. They email and said they still haven't received pics. I called and a lousy, rude representative got me nowhere. I got robbed. DO NOT BUY FROM THEM.
Response from NissanPartsDeal.comSep 10, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.