NightRushReviews of nightrush.com

Response from NightRushNov 3, 2022

Hello 26tipsy, Thank you for sharing your feedback. We are sorry to hear that you feel that way. We strive to provide the best customer service possible, and your feedback will help us improve our process. Please know that we take this feedback seriously and will take proper action. We would love to look into your account and investigate what happened. To be able to do so, please provide us with your email address. Please let us know if there's anything else we can help you with. Alternatively, you may contact us via live chat support. We are available 24/7. Sincerely, NightRush Casino

Response from NightRushOct 26, 2022

Hello Telo Dico, First, we would like to apologize for the delay in responding to your post. We appreciate your feedback, and we are sorry to hear that your experience was not as pleasant as we hoped for it to be. We are constantly working hard to improve our service and provide the best possible experience for all of our players. We would be happy to look into this for you and see what happened. To be able to do so, we will need your email address. Alternatively, you may email us at [email protected] or through our live chat support. We are available 24/7. Sincerely, NightRush

Response from NightRushAug 23, 2022

Hello Eduards, Thank you for your feedback! We're sorry to hear that you are having a hard time with collecting your winnings. Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay. If that's the case, you'll be told what you need to supply and how the document or image should appear. If you could kindly provide me with your email address, I would be more than happy to look into your account and check how I can assist you. Sincerely, NightRush Casino

Response from NightRushAug 23, 2022

Hello MP, We are sorry to hear that you haven't had the best gaming experience. As you know, gambling is a game of luck and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the Jackpot, however, it is still not guaranteed. Some general advice: Try to keep your bets relative to your deposits so as to provide you with more opportunities at getting to those free spin rounds and big jackpots. For example, depositing €50, and betting €10 per spin, will only give you 5 opportunities (without payouts) - this is not conducive to an extended gaming session. Also, if a game is not offering decent payouts within the first few spins, try out a different game. We would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know. Sincerely, NightRush Casino

Response from NightRushJun 20, 2022

Hello Ami, Thank you for taking the time to provide us with your feedback. We are sorry to hear that no support was available during the time you reached out to us via chat and that it took us several days to respond to your email and your concern was not addressed. Please understand that we are sometimes overwhelmed by the volume of chats and emails we get, but we are constantly striving to give excellent support to our players and feedback like yours help us improve our services. At NightRush, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know.

Response from NightRushJun 20, 2022

Hello Helmut Armstorfer, Thank you for your feedback. We're sorry to hear that you are having a hard time with collecting your winnings. Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay. If that's the case, you'll be told what you need to supply and how the document or image should appear. Furthermore, all payment methods utilized should be confirmed as a license holder obligation. If you could kindly supply me with your email address, I would be more than happy to look into your account.

Response from NightRushDec 14, 2021

Hello Can't scam me, Please take our sincerest apologies for an unpleasant experience. Would you please be able to provide us with a bit more detailed info about your experience with NightRush? As well as your email address. This way we will be able to investigate this question and find the best solution for you. Looking forward to your reply and thank you in advance!

Response from NightRushDec 8, 2021

Hello Aaron Smits! I'd firstly like to offer my sincerest apologies here for this inconvenience. We are constantly working on improving our service and we would like to make your gambling experience comfortable. I'm happy to assist you with this issue. Would you please kindly provide me with the email address that was used for your account? So we can investigate this question and find the best solution for you. Looking forward to your reply and thank you in advance!