NFLReviews of nfl.com

There really needs to be a class action lawsuit on this. They will not respond with anything but generic replies from bots. The app does NOT work as advertised which means they are advertising falsely and there are tens of thousands of subscribers that this is happening to which would set up for a very nice class action suit. I have not been able to use the app now on my fire tv (any of them) and have reloaded the apps and tried literally everything but the app will still NOT let me watch the games although the year was prepaid. If you are an attorney, perhaps it is time to talk about the obvious and blatant abuse of false advertising and failure to deliver with this organization.

So I was slightly disappointed that NFL + was a flop and not quite what was promised. The only being able to watch games in your area playing didn’t bother me super bad, however I was double-charged and they refused me my refund! I had proof of both payments they took, one my my Google Pay and one from my PayPal. So I used the same account on my tv (hooked to my PayPal) and my phone (hooked through my Google pay). So without letting me know, they decided to charge both payment places within 12 hours of each other and then I sent in the refund request (considering both payments were charged to the same account and email I assumed it would be a no brainer). They were quick to send me the email, stating they needed info and pictures of the receipts and account info, I happily gave them all the info, with receipts and bank account statements of the payments. It had been nearly 30 days and nothing back from them, and then they sent me an email saying my request had been denied without a reasoning! I would give the actual service itself a C+ due to the quality of the service, it froze a decent amount, but was decent. However, due to the terrible customer service, I would give them something worse than an F, these are hard enough times without services doing shady things like this, and having no valid customer support that can actually give you at least some reasoning as to why I was double charged and not given a refund. Terrible experience overall, I wouldn’t recommend to anyone. If anyone needs verification of my scenario, leave a comment under mine and I’ll give you screenshots and time stamps of everything.

I paid for a month and they gave me two weeks. I’m done a$$holes! You have always just been about the money!

Are you ready for pure frustration? Sounded great, all the games on one inexpensive app, replays for people who work all day Sunday, like me. Then the bleak reality. It takes forever to load. Then turning the volume on actually proves to be very difficult. The picture freezes and cuts out constantly. Finally, wait for it...THESE INCOMPETENT INGRATES DOUBLE CHARGED MY CARD!!!

I have had NFL Game Pass and now NFL+ Premium, I have never been robbed by anyone until now, who would have guessed it would have been from the NFL itself. I have had technical issues with them before but 2022 is on a whole nother level. I think that the tech team and customer service company they contracted "zendesk" are all ran by robots. The audio didn't play, the games kept restarting themselves in Week 1, Week 2 AND CURRENTLY says that I have access but when I try to watch the games it says I do not have access. There is no number you can call, just submit a ticket, wait another full NFL week to get a response, and then they give you generic, braindead feedback like "clear your cookies" and "restart your browser . I HAVE 3 DEVICES AND CAN'T WATCH ON NEITHER OF THEM. They have ruined the 2022 NFL season for me, no I am so behind on games and forced to buy a more suitable way to watch nfl games.

I used to watch games for free on Yahoo Sports but starting this year, had to pay for them so chose NFL+. I paid $29.99 for a year and these were the problems I had: Game 1: Hearing two separate announcing booths at once, Game 2: Game wouldn't come on, just the previews and wondered if the game was delayed for some reason. Nope, logged out and in again and game was on, 15 minutes in already. Today is game 3: I can log in but there's no record of my subscription, so I can't watch. At this point, I'd be glad to just part ways with NFL+ but I'm finding it impossible to get a refund and close my account. Every avenue I take is another technical problem. I was so looking forward to the game today and now an hour after the game started, I'm knee deep in utter incompetence.

I just want to watch my NINER games. 2 weeks into the NFL season and I haven’t been able to watch at all…I can listen. But who wants to listen??? I try to watch other games. I get message that says.”Fumble! Looks like there was a problem with the video.” Shouldn’t be so difficult to watch an NFL game, fix this stupid app. What a waste of $$

Absolutely horrible. Constantly refreshing and hard to follow the game. It'll be just like Nascar give em time they'll run it in the ground.