NFLReviews of nfl.com

Chat bot is beyond unhelpful. NFL premium plus is beyond useless. They lied about game availability and they make it impossible to get a refund. They functionally robbed me and this should be illegal.

The NFL streaming app is horrible!! Launching the app or anything within the app has an extended lag much worse than any other streaming app. It often buffers in the middle of a stream (live or replay) and it regularly kicks you out of the application altogether. On occasion it doesn’t let you relaunch the application at all. The quality appears to be 480p. I can say that I test my high speed WiFi regularly and it is absolutely not the issue. Don’t bother paying for NFL+ or RedZone until the issues are resolved.

NFL+premium app is a total waste. Video quality is poor. System keeps booting you out to the beginning of a replay game. Literally can't see an entire game. Fast forward and rewind doesn't work at all without booting you back to the beginning of a game. Don't do it people it's not worth the money!

I disliked the NFL+ service I got last year. I don't like being forced to watch a replay of a game on a cell phone or a computer screen. I hate that they show you the score BEFORE you can select the replay. It was terrible. I logged into NFL.com several weeks ago to make sure they weren't going to try to "auto-renew" my subscription. When I checked "My Subscriptions," the site said I had no current subscriptions, so I thought I was safe. Yesterday, I got a notice that I was billed $100 for NFL+. As many folks have mentioned, there is no customer service, just a useless bot that sends you to articles about the refund policy or simply disconnects you if you try the 800 number. What a terrible and fraudulent way to treat your customers.

COMPLETELY A WASTE OF MONEY!! I THOUGHT I WOULD BE ABLE TO WATCH MY FAVORITE TEAM PLAY EVERY WEEK BUT THIS WASNT THE CASE, THEN SOMETIMES THE SCREEN WOULD FREEZE UP AND CAUSE ME TO LOG BACK IN THEN IT REQUIRES INTERNET ACCESS.. IM LIKE WAIT ( what da ***k DO I NEED INTERNET PROVIDER IF IM ALREADY PAYING FOR THE NFL APP MONTHLY. THIS S**IT A RIP OFF THEN YOU HONSETLY CANT WATCH YOUR FAVORITE TEAM EVERY WEEK BECAUSE THEY CHOOSE WHAT GAMES YOU CAN WATCH..

They are the worst.I spent 1/2 hr being run in circles by there stupid infuriating bot.It is impossible to talk to live person.Don’t sign up for anything unless you want it for life.

NFL+ Premium Is a Complete Rip-Off. Customer Service DOES NOT EXIST. 1. I was Offered NFL+ Premium Streaming Service in 9-23 for $79.99 Annual Cost. 2. I did a screen copy of the offer. 3. I went immediately to my account which Verified "NFL+ Premium Cost $79.99 Renews Automatically 9-11-24 for $79.99. I took a screen copy. 4. They LIED to me. They charged me $107.24 5. In 3 months I wrote 45 + E-Mails. Only 3 had Names that sent me an E-Mail. 6. I have NO Evidence that any of those 3 people are 'REAL PEOPLE.' Their answers were very vague and did NOT answer my questions. 7. 1/3 of the time the product DID NOT WORK. 8. I disputed the difference in what was offered and what was charged and received the credit. 9. 2 Months later I got an E-Mail announcing that I had a charge back on my account and I was REMOVED from the service. 10. No offer for a refund for the months I had paid for. 11. I could NOT file an additional dispute. 12. I filed a Fraud Claim. 13. My credit card company reported, 'they asked NFL+ to Document the charges.' 14. My credit card company reported their answer: "He Bought 'Apparel.' ? 15. 'They are a game streaming service.' My credit card company ask the NFL+ to document the purchase. What was purchased? What Color? What size? Please document method of shipment? What was the receiving documenting evidence? 16. NFL+ wrote back to my credit card company: "We NO evidence. It was Fraud. Give him back his money."

Game is supposed to start at 7:00 which it does, and the network switched for a moment, then switched back to the 4th quarter of a preseason game that no one cares about. Is there some reason the NFL has such disdain for it's fans? Done with NFL plus