Nelson
Very Bad! No support and reply.
Bad hosting. I cannot do anything with my VPS. Wrote many tickets with no reply for two weeks until now.
Here at Nexus Bytes, we do things differently. You are not just a customer or another line in our CRM database. You are part of the Nexus Bytes family and we only want the best for our family. We are not going to sell our family members what we won’t buy for ourselves. That’s the Nexus Bytes difference.
NA (nexusbytes.com) has 125 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Excellent
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Showing 30 reviews with 1 star · Clear filters
Nelson
Bad hosting. I cannot do anything with my VPS. Wrote many tickets with no reply for two weeks until now.
honk B.
There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.
Mike D.
They used to be one of the best, they bought out a small business called Smallweb and since lockdown, they have lost their way. No support, no help just nothing. I wouldn't recommend them again.
Tzuyu S.
Very very bad, server down 1 days and support very slow to fix it
Yash P.
I oredred a us reseller hosting from them its 4 days and i have not got my order delivered yet they have even taken money on the first daay of order
Huang B.
Very unstable, only buy it if you just want a "TOY". Server randomly shutdown, and the customer services tell you nothing, might simply "oh motherboard broken, but we are in vacation, ETA on tomorrow", after tomorrow, server still down. They just treat client like a dumb!
Giorko A.
From 2016 they gave good hosting but in may 2022 they LITERALLY left the hosting. Just for curisoity, after viewing all bad reviews, I made a ticket saying why and if nexusbytes staff is still alive. Reply: none. 2 Days later... no reply. Since I have a business website + a VPS, soon I'm changing the hosting because I'm scared about auto renew and stuff like this since my card isn't a prepaid one and do a refund contacting the bank is not as easy as with a prepaid card. I don't know why they did this. But please, S T AY A W A Y!
q Q.
Fraud Check Error every time i try to order anything from them, more then 1 mounths no replay from support stay way from them