obaidur
Extremely Disappointing Experience
Extremely Disappointing Experience – Be Very Careful With the Subscription My experience with NextLine has been extremely disappointing. I initially purchased a virtual number for only $0.99, but later discovered that I had been charged $29.99 for a recurring subscription that I did not want. What makes this experience particularly frustrating is the lack of transparency around the recurring billing. I did not expect a simple $0.99 purchase to result in a $29.99 recurring charge. Trying to resolve the issue has been equally frustrating. I wanted to cancel the subscription and receive a refund, but getting a satisfactory resolution has been difficult. This has completely destroyed my trust in the service. Customers should never have to discover unexpected recurring charges after making what appears to be a small one-time purchase. Very disappointed with NextLine. I would strongly advise anyone considering this service to carefully check every subscription and billing term before providing payment details. For me, this has been a terrible customer experience, and I would not willingly use this service again. (Spam)
Response from Nextline - Second Phone NumberSep 1, 2026
Hi, we are truly sorry to hear about your experience. We understand how concerning an unexpected charge can be, especially when you were not expecting a recurring subscription. and please contact us at [email protected] with your account email and any relevant details. Our team will carefully investigate the situation in depth, check the billing and subscription history, and work to resolve the matter as quickly as possible. Thank you for bringing this to our attention. We hope to have the opportunity to sort this out for you. Sarah, Support


