Angel S.
Terrible Customer Service provided by…
Terrible Customer Service provided by Cameron Stewart, I simply asked them why the Max Position Size is the same for Minis and Micros, the answers were 2: 1st. Those are the rules. To what I answer: I hope you gave me a why they are like that, not just those are the rules. 2nd: "Rules for max contacts provided by amp/cqg - is what it is. You want me to reach out to amp and ask them for you?". So the right answer at the beginning was: Rules for max contacts provided by amp/cqg, but he decided to be rude. This is not good for someone that's thinking to buy a challenge.
Response from Nexgen ProTrader Funding LLCApr 1, 2026
Angel, we work VERY hard to provide great customer service. I hope you will have some time with us so you get to know us a bit better. Whatever you experienced is NOT representative of Nexgen. Hopefully, your day will improve.