The New York Times is listed under Media & Information.
The New York Times (newyorktimes.com) has 87 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Nan L.
Buyer beware. This subscription was not worth it to me. If you love crosswords you may love it. I actually bought it for all the other games. They did not make it clear the past games for all the other games aren't included only past crosswords, I missed it. They will not refund your money. It makes no sense to make someone pay for something they dont want. Terrible customer service, they do not respond to your emails.
Ronald M.
After two calls to cancel $4.32 monthly charge they still have not stopped charging my credit card. Poor company to do business with. Contacted credit card company and had them backcharged
Helen
I am so sick of newspapers making it impossible to deal with customer care and subscriptions. I have written to the NYT by email at least twice. They continue to take money from my account but do not deliver to my inbox, this has been going on for a few months. I only hear from them when they want me to upgrade..upgrade what? Since they are not delivering anything this makes no sense… They take from my account at the bank of Ireland, Belmullet, Mayo. Ireland. I am not incurring expenses by calling them.
Shwh
Never read an online article of them until today. Well, at least I tried but got a prompt that I've "reached the maximum amount of free articles read" and need to pay for that article. So I can read zero free articles... Even without an ad block ... Guess I won't read anything from them then
Holty
I just read an article of the new york times and it is full of antisemitism, don't known why they don't have any claims against them.
Cinzia M.
The New York Times FRAUDULENTLY CHARGED my account a year after I had a free-trial. I CANCELLED free-trial on time but, suddenly, a year later, there are ONE YEAR'S WORTH of CHARGES ENTERED ALL AT ONCE. Fortunately, I had the charges reversed BUT now I am getting emails stating I need to update my credit card details. I have responded telling them to lose my email address but I still get these emails. It's like a VIRUS that won't go away.
Groinim G.
They are very biased towards the left. Not reliable!
Aly
UNACCEPTABLE!!!!! i have been subscribed to NY Times for quite some time, and what i eventually noticed that my subscription plan is constantly going up. instead of creating a new account and signing up for 0.50 cents per week, i decided to contact the customer service for clarification and trying to bring my subscription rate to what i have paid before. long story short - i get promised a refund which in the end i never received. this year same thing all over again. i get charged 17$ a month instead of paying 8$. I got really upset. Contacted the customer service and got a pretty negative response that it is not possible bla bla! and then the guy just left the chart wishing me sarcastically a great day! not even answering my question. I TRIED TO EXPLAIN that i just got charged 2 days ago, i dont want it. cancel my subscription and refund me the balance. VERY UNPROFESSIONAL. HOPE TO HEAR BACK FROM THE TOP MANAGEMENT!
