NeurobellaReviews of neuro-bella.com

Response from NeurobellaAug 6, 2026

Thank you for taking the time to explain this so clearly, and we are sorry for the trouble it has caused you. You should never have to go through your card company to stop shipments, and we apologize that our phone and text lines let you down. Please send us an email with the subject line URGENT so a member of our management team can personally cancel your subscription, confirm it in writing, and arrange the resolution for the extra bottles — you will not need to pay for return shipping or go through any complicated process. We appreciate your patience and want to close this out for you right away. Best Regards, The Neurobella Customer Care Team

Response from NeurobellaAug 6, 2026

We are sorry to read this, and we understand your frustration. If you selected a "buy 3, get 2 free" offer at $101, then that is exactly what you should have received and been charged — not 4 bottles at $145. Something clearly went wrong with your order, and being unable to reach us to fix it made it worse, for which we apologize. Please send us an email at [email protected] with the subject line URGENT so a member of our management team can personally pull up your order, compare it against the offer you selected, and correct both the charge and the missing bottle. We regret the trouble this has caused and want to make it right for you immediately. Best Regards, The Visiovance Customer Care Team

Response from NeurobellaAug 6, 2026

We completely understand why you are upset — paying nearly $100 and receiving nothing, while being unable to reach us by phone or email, is unacceptable, and we sincerely apologize. Please send us an email with the subject line URGENT so a member of our management team can personally track down your order, provide you with its exact status and tracking details, and make this right — whether that means getting your products to you immediately or resolving the charge. We regret the frustration this has caused and want to fix it for you right away. Best Regards, The Neurobella Customer Care Team

Response from NeurobellaAug 6, 2026

We are sorry to read this. No customer should ever feel locked into a subscription — cancelling should be simple, fast, and confirmed in writing. We also stand fully behind what is in our formula: every ingredient and its exact dose is listed transparently on our label, and we are happy to answer any questions about it directly. Please send us an email with the subject line URGENT so a member of our management team can personally locate your account, cancel your subscription, and confirm it to you right away. We regret the frustration this has caused and want to resolve it fully. Best Regards, The Neurobella Customer Care Team

Response from NeurobellaJul 17, 2026

We are so sorry to read this, and your wellbeing comes first: please stop taking the product, as you have already done, and if the pain returns or continues, please consult your doctor. We also want to reassure you on the rest — you should never receive shipments you did not knowingly sign up for. Please send us an email with the subject line URGENT so a member of our management team can immediately cancel all future shipments, confirm nothing more will arrive or be charged, and arrange your refund. You will not need to go through any complicated return process — we will make this simple for you. Thank you for reaching out, and again, we are sorry for the distress this has caused.Best Regards, The Neurobella Customer Care Team

Response from NeurobellaJul 12, 2026

We are truly sorry to read this. Being charged after requesting a cancellation is completely unacceptable — a cancellation request should be processed the moment it is received, without exception. Please send us an email with the subject line URGENT so a member of our management team can personally confirm your subscription is permanently cancelled and review the charges that occurred after your request so we can make this right. We regret the frustration this has caused and want to resolve it for you right away. Best Regards, The Neurobella Customer Care Team

Response from NeurobellaJul 11, 2026

We are deeply concerned to read this. If you cancelled your subscription, the charges should have stopped immediately — no customer should ever feel forced to cancel their bank card to make billing stop, and we completely understand why you are so frustrated. Please send us an email with the subject line URGENT so a member of our management team can personally review your account, confirm that the subscription is permanently cancelled, and verify that no further billing attempts will be made. We regret that this was not resolved when you first cancelled and want to make it right. Best Regards, The Neurobella Customer Care Team

Response from NeurobellaJul 7, 2026

We are deeply concerned to read this. Feeling forced to cancel your card just to stop unwanted shipments is never something a customer should have to do, and repeated cancellation requests going unresolved is completely unacceptable. You have every right to expect that a cancellation request is honored the first time. Please send us an email with the subject line URGENT so a member of our management team can personally locate your account, permanently cancel any remaining subscription, and review the charges and shipments on your order history to make this right. We regret the frustration and stress this has caused and want to resolve it fully for you. Best Regards, The Neurobella Customer Care Team