NeurobellaReviews of neuro-bella.com

4.0314 reviews
Personal Care
18 West 18th Street 6th Flr, New york, New York

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Neurobella

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About Neurobella

Neurobella is a solutions-oriented supplement brand, creating a world where everybody feels confident. For perfect vision.

Neurobella (neuro-bella.com) has 314 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: neuro-bella.com
Website: neuro-bella.com
Category: Personal Care
Location: New york, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Write a review

About Neurobella

Neurobella is a solutions-oriented supplement brand, creating a world where everybody feels confident. For perfect vision.

Neurobella (neuro-bella.com) has 314 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: neuro-bella.com
Website: neuro-bella.com
Category: Personal Care
Location: New york, New York
Listed on Five Star Index: 2026

Samantha B.

Jul 30, 2026

Fake eye tablets to hook you onto a fake subscription where they deducted unauthorised money from your account

Further update: I paid £9.00 to send the Pills back to the USA to Robert Zhao who promised he would give me a refund. Guess what? he refused to receive the parcel and it was sent back to me in the UK. Robert Zhao you are a person of NO moral fibre, you are a lying cheating coward the lowest of the low. DONT GIVE ROBERT ZHAO OF NEUROBELLA YOUR MONEY HE IS A THIEF. UPDATE: More Lies, despite neurobella answering by AI below saying to email them with the subject urgent and they would send me a free returns label they Lied. They said because I am not in the USA I have to pay so blatant discrimination. They were happy to sell me the first bottle living in the UK. They have then put me on the automated AI emails again offering me discounts to keep the rubbish product. I really hope people read this before buying. (original review)As I have poor eye sight, I thought I would give neurobella a go. I received the first bottle and then I received a email to say another was on its way as apparently I had subscribed. I definitely did not subscribe so this has been done by stealth. They had made an unauthorised deduction of 28.00 and I could not call anyone. I emailed and got an automated email from a bot called Alister saying I had subscribed. So neurobella is a complete scam. The product has lost all credibility with me. Good products speak for themselves so if they scam they are rubbish. I emailed to return the item for a refund. I was then put on a series of hard selling "keep the product for a discount off your next purchase" emails. I said no immediately that I wanted the return details and a free returns label. I was then offered another discount to keep the product and told I would have to pay to return the item item order, further more they wanted photos of the item in its original packaging. An appalling company complete con artists. Do not buy this product. research the company first before purchasing. Unfortunately I didn't and I have paid the price. I now dont want to use them because I dont trust what I am putting into my body. Finally after they sent me various ai emails offering me discount to keep the product which I explained I did not want they sent me and address. I am based in the UK and they are in the USA! They want me to pay to return it tracked! once they have received it they will refund!! so weeks and weeks for a refund. Here is the address for those of you in the same position. I have visions of this man sat in his house making these fake products or having them made in china and shipped to him the the USA. A complete con merchant who needs shutting down. Return Address Havent tried the telephone number but whats the betting it doesnt work! Robert Zhao 17655 Cumberland Rd Noblesville, IN 46060 United States Phone: 312-823-6570

Response from NeurobellaAug 6, 2026

We are sorry to read this, and we understand why the experience has destroyed your trust. Being enrolled in a subscription you did not knowingly choose, receiving automated replies instead of real help, and then facing a drawn-out return process with conditions and costs — that is a genuinely poor experience, and we apologize. You should not have to pay for tracked international return shipping to resolve a charge you never authorized. Please send us one final email with the subject line URGENT so a member of our management team can personally cancel your subscription, confirm it in writing, and arrange your refund without requiring the return to be completed first. We regret the frustration this has caused and want to close it out for you immediately. Best Regards, The Neurobella Customer Care Team