NetReputationReviews of netreputation.com

SCAM (or at least very greedy and terrible customer service)! Took 3500$ and even though the contract is about to end, there is no success and no contact from them regarding the refund.

The services is too expensive to use in the future

I spent $5.7K with this company to remove job related legal search results. They claimed sites could either be removed or pushed down by a suppression campaign. I entered into 2 different contracts promising this. Neither worked and they keep asking for more money. False verbal promises and not meeting terms of their contract. Next step is the BBB since I have not received a refund.

I dealt with Brian and i got a rough quote via text message and when i wanted him to send me a formal quote he refused and wasted my time! bad customer experience right out of the gates. Can only imagine what the rest of the experience would be like. Stay away...

I would pay this company with caution. I do believe they tried to give me the service they promised to remove or hide the negative article. After 8 months many emails and many phone calls of which many were never returned, they have failed to do either. They did post some articles. All posted below the article that was supposedly going to be hit. Use a company that has you pay after the service has been rendered. I paid them $2,500 for a service that has not been rendered. Dont make the same mastake I did. I read the contract carefully, and it seems sound. unfortunately I cannot find the original contract.

I originally hired this company to remove false allegations about my sexual assault from blog sites. I was quoted a price, given a contract that stated they'd have it removed in 90 days or less or I'd get a refund, and I paid. As months gone by I continued to email for updates and to see if they needed any additional info from me. Several emails went ignored for long periods of time which then caused me to call in. I spoke with a guy who stated he was either the owner or head of the company and that he had been working hard to get the blog posts removed and he asked me if I had a police record to show that would help to get the blog posts removed quicker. I emailed him a copy of the police report as well as the document from the DA of my attacker admitting guilt for my rape and home invasion as well as two other rapes and a murder he committed. Mind you, its difficult enough to have lived being rape, to then have to provide a court document to further prove what happened to me. They still didn't remove the items. After the 90 days I emailed again asking for a full refund, no response. Then I remembered seeing an email from net reputation.com asking m to leave a review, which I did. As soon as it posted I received an email for a full refund. Again, they refunded me AFTER the review. Since my initial review, which I've been asked to update or face legal action, I've been called multiple times about updating this review from their accounting department as well as legal council. Now mind you, I never received this much communication from them when I initially paid them the $2500 for their services. But, now because of this review I get calls from them weekly. All in all, I won't be using them again, the communication was lacking and more than that, it took a review for them to give me a refund. And, they CONSTANTLY call me about this freaking review yet failed to put this much effort into removing the blog posts that I paid them for. Again, they did refund me AFTER my initial review was posted, not before when I emailed them asking for the refund. But, I do have my money back.

Sept 42019 Netreputation.com called . about 12:04pm to sell us reputation management services. After asking if they could remove blank one star reviews on google the answer was evasive. We asked can you guarantee it. They said no( using a much longer answer) We said not interested put us on your do not call list. Immediately received NonStop called from caller id “unknown”. The first few times it rang i said “put us on your do not call list.” They kept calling. After it was 10 times i called back Netreputation the same salesman answered. I said if you dont stop harrasing us i will post negative reviews everywhere of your company. ( Because their harassing behavior would not stop- and nobody should be harassed if they dont want to do business. The salesman in a hostile tone said “you just called and threatened us.” “I said your calls must stop!” It Gets Worse: Today. - the next day- Sept 5 2019 i see within 5 minutes of their calls. There were 2 new google “1 star” reviews with no text. The exact situation i had asked if they could guarantee they could fix. One from Eric Stine and one from Cordelle Donnely Is this Blackmail so you call them back and pay them for their services? We go above and beyond offering outstanding service and support to people who come in to our office for our aesthetic services. There were other businesses who were reviewed by those same two people - who left blank one star reviews. In my opinion there is evidence of a pattern and practice of leaving negative reviews to “encourage” businesses to call Netreputation back for their services. I considered giving in. I decided to trust in God and not give in to these tactics. My caller id showed calls coming from REPUTATION FIRM.

The negative review hasn’t been removed after one month now