Net32Reviews of net32.com

Response from Net32Feb 3, 2026

Hello Dr. Kim, We appreciate you sharing your experience. We're sorry your package was misdelivered and arrived late. We'll review our delivery process to improve service and consider your suggestion about local vendors. We value your feedback.

Response from Net32Jan 19, 2026

Hello Alice, We regret that the incorrect order was delivered and that you're not receiving responses. We appreciate you bringing this to our attention, and we'll look into it.

Response from Net32Jan 19, 2026

Hello Maher, We’re sorry your item arrived this way. Our team is assisting you through your open return request and will make sure this is resolved promptly, including arranging a return and refund as needed. Thank you for bringing this to our attention.

Response from Net32Jan 19, 2026

Hello Matthew, We’re sorry for the mix-up and understand how frustrating this is. Our team is actively working on your open support ticket and will be reaching out directly to ensure the issue is fully resolved as quickly as possible. Thank you for your patience while we take care of this.

Response from Net32Jan 12, 2026

Hello Anita, Thank you for your feedback. We’re sorry to hear this hasn’t been working as expected. Please note that we do offer a 30-day money-back guarantee, and we’re happy to help with next steps if you’d prefer to move forward with a return.

Response from Net32Dec 29, 2025

Hello Paul, Thank you for bringing this to our attention. We’re very sorry for the mix-up and for the frustration this caused. Our team is reaching out to you directly to provide a prepaid return label and ensure this is resolved as quickly as possible. While we typically request photos to help us correct errors accurately, we understand the urgency here and are expediting the process. We appreciate you flagging this and value your time. Thank you for your patience.

Response from Net32Dec 22, 2025

Hello, We sincerely apologize for the repeated issues with your order and understand how frustrating this has been. The wrong product was sent due to a vendor error, and we appreciate your patience while we worked to resolve it. A prepaid return label was provided, and we want to confirm that your refund is being processed today. We value your trust and are committed to making this right. Thank you for giving us the opportunity to address this.

Response from Net32Dec 22, 2025

Hi Regina, We’re sorry to hear you haven’t received your order. According to UPS, the package was delivered on Tuesday. We’ve opened a missing order ticket on your behalf to investigate further. If you’re unable to locate the package, we will issue a full refund. Thank you for your patience as we work to resolve this.