Net32Reviews of net32.com

Response from Net32Feb 27, 2026

Hello Pedro, We’re sorry for the frustration this caused. While the order had already entered processing and couldn’t be canceled at that stage, we’ve since submitted a return request on your behalf and provided a prepaid return label so you can send the item back for a full refund. If you need any further assistance, our team is happy to help.

Response from Net32Feb 27, 2026

Hello Sandeep, We’re sorry to hear the file did not work as expected. We’ve submitted a return request and provided a prepaid return label so the item can be sent back to the vendor for a full refund. If there’s anything further you need, our team is happy to assist.

Response from Net32Feb 27, 2026

Hello Raham, We’re very sorry for the confusion with your order. I see that you’ve opened a support ticket, and our team is currently reviewing the shipment details with the vendor. We’ll be following up directly with updated tracking information or next steps as soon as possible. Thank you for your patience while we work to resolve this.

Response from Net32Feb 19, 2026

Hello Elizabeth, We appreciate you bringing this delivery issue to our attention. We're sorry the delivery service has not met your expectations and apologize for any inconvenience. We'll investigate this to improve our service.

Response from Net32Feb 9, 2026

Hello Lawrence, Thank you for reaching out and sharing the details with us. Your return request is currently under review, and our team will be in touch shortly with next steps. We appreciate your patience and look forward to getting this resolved for you.

Response from Net32Feb 3, 2026

Hi William, We’re sorry for the confusion and appreciate you bringing this to our attention. The order shipped in multiple packages from different vendors. While one item arrived earlier, the remaining two shipments were still in transit and now show as delivered as of yesterday. If anything is still missing, please contact our support team, and we’ll be happy to assist you.

Response from Net32Jan 29, 2026

Hi Michael, We apologize for the inconvenience this has caused. We do have your ticket open, and our team will be reaching out to ensure the issue is fully resolved and you’re taken care of. Thank you for your patience.

Response from Net32Feb 3, 2026

Hello William, We appreciate you taking the time to share this. We're sorry to hear the order didn't arrive as expected, especially since you needed it urgently. We'll review what happened with the shipping to prevent this issue in the future.