Net32On average you will save 30% to 40% off dental supplies by shopping online at Net32.com. We have made comparison shopping convenient so you won't waste time browsing catalogs in search of the same product.
Net32 (net32.com) has 3,467 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Eric P.
Can’t receive packages
Response from Net32Apr 9, 2026
Hi, Eric, We’re sorry to hear that your experience didn’t meet expectations. We take feedback seriously and would love the opportunity to make things right. Please reach out to us at 1-800-517-1997 or [email protected] so we can resolve any concerns. Best, Net32 Team
Victor P.
To whom it may concern. You sent me the wrong items. I spoke with one of your customer service reps who was, in my opinion, not qualified to handle the problem. Her communication skills were inadequate. She doesn't know the importance of listening (rule one of proper communication etiquette) but instead talked over me. This is an all too common problem in the USA. It's hard to find good help, as you well know. I will no longer do business with Net32. I have received your reply and have decided not to waste my valuable time on this matter because your company lacks sufficient integrity and credibility, in part due to the undereducated staff in your employ. You are unable to resolve anything. Haha, welcome to good old U.S.A. !!!
Response from Net32Mar 25, 2026
Hi, Victor, Thank you for bringing this to our attention. We are very sorry for the incorrect items you received and for the unsatisfactory interaction you experienced. We appreciate you sharing this feedback. We are reviewing this matter internally and our team has followed up with you by email to address your order and ensure the issue is resolved promptly. If you have additional questions or concerns, please feel free to contact us at [email protected] or 800-517-1997. Best, Net32 Team
Devendra S.
They use USPS who only delivers to mailbox's my package could not fit in the mailbox so they must of left it out on the sidewalk and now it's missing and no one is helping me
Response from Net32Mar 23, 2026
Hi, Devendra, We’re sorry to hear that your experience didn’t meet expectations. We take feedback seriously and would love the opportunity to make things right. Our team has reached out by email to resolve this quickly. Thank you for your time — we look forward to serving you again. Best, Net32 Team
Anh L.
Database link was not updated from the vendor
Response from Net32Mar 12, 2026
Hi Anh, We're sorry to hear about your experience. Please contact us at [email protected] or 800-517-1997 to resolve this matter. Thank you.
Russell D.
Wrong item was sent it, was not what I ordered and I've already contacted you and I'm waiting on how to get this back to you and my order being sent to me. I ordered scissors and they sent me 7 inch pliers.
Response from Net32Mar 17, 2026
Hi Russell, We’re very sorry for the mix-up and understand how frustrating it is to receive the wrong item. A replacement has been arranged with the vendor, and it appears to be shipping shortly. Once tracking becomes active, you should see movement on the package. If you need anything further regarding the return of the incorrect item, our support team will continue assisting you directly. We appreciate you bringing this to our attention and giving us the opportunity to make it right. Best, Net32 Team
Sun Park K.
I have not received the product even if tracking number showed that it was delivered. I called twice already but no solution yet
Response from Net32Mar 17, 2026
Hi Sun, We apologize for the frustration this has caused. Our team is actively reviewing the delivery issue. A refund is being processed to resolve this as quickly as possible. We understand how important timely deliveries are and appreciate your patience and feedback. If you need anything further, our support team is here to help. Best, Net32 Team
toothmaniac
lost package. UPS showed delievered gloves and preppies, but no sight of the package
Response from Net32Mar 17, 2026
Hi there, We’re sorry to hear about the missing package — we understand how frustrating this is. We are investigating this further so it's resolved promptly. Our team will reach out directly to ensure you’re taken care of. We appreciate you bringing this to our attention and giving us the opportunity to make it right. Best, Net32 Team
Julia M.
My order was never delivered. I want a refund or a new replacement order.
Response from Net32Mar 17, 2026
Hi Julia, We’re sorry your order did not arrive as expected. Our team reviewed this and has issued a refund for the missing shipment while also notifying the vendor. We understand how disruptive this can be and appreciate the opportunity to resolve it. If there’s anything further we can assist with, please don’t hesitate to contact our support team. Best, Net32 Team
