Net32Reviews of net32.com

Response from Net32Jan 19, 2026

Hello IrvM, We appreciate you bringing this to our attention. We are sorry to hear that the product's consistency made it difficult to apply. We do offer a 30-day money-back guarantee, and our support team will be happy to assist you with a return or refund. Please feel free to contact us at (800) 517-1997, and someone from our team will be glad to help.

Response from Net32Dec 30, 2025

Hello Annie, Thank you for sharing this feedback. We’re sorry to hear that the masks arrived in an open box and spilled during transit. While we’re glad they’re still clean and usable, this is not the experience we aim to provide. Please note that we do offer a 30-day money-back guarantee if you’d prefer a return or refund. We appreciate you bringing this to our attention.

Response from Net32Dec 22, 2025

Hi Patricia, We appreciate you taking the time to share this with us. We are sorry to hear that one of the brush heads was missing from your order and that its arrival was delayed. We'll look into this to ensure such issues are avoided in the future.

Response from Net32Oct 28, 2025

Hello JH, We appreciate you taking the time to share your experience. We’re very sorry to hear the item arrived in an unacceptable condition. We offer a 30-day money-back guarantee and would like to make this right. Please reach out to us directly at (800) 517-1997, and our team will be happy to assist. Thank you again for your feedback; it helps us improve our processes and ensure this doesn’t happen in the future.