Net32Reviews of net32.com

Response from Net32Nov 1, 2021

Hello Ann and thank you for your review. We apologize that you have had difficultly with getting a One Size Fits All vs Large gown. We have sent you a label to get a full refund of your product. The vendors on our site ship the items directly from their warehouses. We value your feedback and are addressing this issue with them.

Response from Net32Oct 26, 2021

Hello Jake and thank you for your review and feedback. We are actively working with the vendor to resolve your complaint. Since this is a new ticket (2 business days), we are working with the shipping company as well as the vendor to locate the root of the issue and ensure you get the resolution you deserve. Thank you for your patience and please feel free to reach out to customer loyalty at any time!

Response from Net32Oct 25, 2021

Hello Evelyn. Thank you for your review and we are sorry that you had difficulty with the product. Many of our items are intended for professional dental clinic use only. A customer service representative will be reaching out to walk you through our 30 money back guarantee (https://www.net32.com/guarantee) so that you can get a full refund.

Response from Net32Oct 21, 2021

Hello Milton, thank you for your review. We are so sorry to hear that you are disappointed with the quality of the product(s) you received. Please know, we offer a 30-day Money Back Guarantee outside of the manufacturer and/or vendor warranties/ guarantees to ensure our customer's satisfaction. Please see our site for guarantee guidelines (https://www.net32.com/guarantee) or reach out to our customer service team to guide you through the process.

Response from Net32Oct 4, 2021

Hello SH. Thank you for your review and we are sorry that the follow up has been delayed. We looked into this and we have had our customer service reach out. They left messages on email and have called. Please feel free to reach back out.