Net32On average you will save 30% to 40% off dental supplies by shopping online at Net32.com. We have made comparison shopping convenient so you won't waste time browsing catalogs in search of the same product.
Net32 (net32.com) has 3,467 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingShowing 229 reviews with 1 star · Clear filters
Nathalee S.
I HAVE NOT RECEIVED A CONFIRMATION OF MY PURCHASE TO BEGIN WITH. I HAVE NOT RECEIVED AN EMAIL TO INFORM ME WHETHER OR NOT YOU HAVE MAILED WHAT I AM PAYING FOR.
Response from Net32May 17, 2023
Thank you for your feedback! We apologize for any inconvenience caused. Our team will contact you directly with shipping details. Your attention to this matter is greatly appreciated. Thank you!
chris W.
Where's my new film? I reported Upon receipt of package that had opened used or missing x-ray film.
Response from Net32May 2, 2023
Hello Chris and thank you for the review! We are sorry to hear about the issue you encountered with your recent order. A member of our team will be reaching out to you shortly to resolve the situation and ensure that you receive your new film as soon as possible. Thank you for your patience and understanding.
customer
Wrong item sent and no one got back to me to fix.
Response from Net32Mar 2, 2023
Hello and thank you for the review! We appreciate you informing us about the issue, and we apologize for the inconvenience this may have caused. We're happy to inform you that our vendor has processed a replacement shipment for you, and you may keep the incorrect product at no charge. We will be sending you an email with the details. We appreciate your understanding, and we look forward to serving you better in the future!
HARPREET J.
Wrong item was sent and no enthusiasm was shown to rectify the problem.
Response from Net32Feb 27, 2023
Hello Harpreet. We're sorry to hear that you received the wrong item and for any inconvenience this has caused. A member of our team will be reaching out to you directly to discuss the issue and to see how we can make things right. Thank you for bringing this to our attention!
Jay B.
On my last order - As per the ads, it shows no shipping charge but when I received a invoice it shows $150.00 as shipping charge. I canceled my order immediately but they charge me and told me that I can't cancel my order. Dental Supply is your subsidiary/Sister company.
Response from Net32Feb 7, 2023
Hello Jay and thank you for the review! We understand that you were unhappy with the shipping fee. Please allow us to clarify that our shipping fees are stated on each product page as well as in the shopping cart prior to checkout. We strive to provide transparent information to our customers, and we apologize if this was not clear. We would like to assist with resolving this matter for you. A member of our customer loyalty team will reach out to you. We thank you again for your feedback!
Doc
Your TV commercials are deceptive. I have called twice, spoke to agents, NO changes ? Doc
JDo, D.
Repeated false advertising on Optibond fl. Imported product from Italy was sent at two different purchase time.
Response from Net32Nov 1, 2022
Hello Jdo. D.D.S., Thank you for sharing your experience with us. At Net32, we strive to maintain a level of excellence for our customers and have failed to meet that standard for you. The vendor in question is under investigation and has been delisted for the product that was ordered. Our team is working diligently to resolve the issue and will be reaching out to you directly very soon. Thank you for being a customer of Net32 – we hope you’ll come back and give us another opportunity to provide you with the quality of service we hold ourselves to.
Inna S.
Wrong size -large instead of xsmall
Response from Net32Aug 10, 2022
Hello Inna. Thank you for your feedback and I am sorry to hear about the size issue. Please note that Net32 does offer a 30-day money-back guarantee and we are always happy to assist with getting you the right size. A member of our team will be reaching out to you to ensure that your concerns are addressed.
