Net32Reviews of net32.com

Response from Net32Sep 27, 2023

Hello Sima, We apologize for any inconvenience caused. Your feedback on shipping and Flowable composite is valuable. Our team attempted to reach out to address your concerns but hasn't connected yet. Please feel free to contact us at [email protected] or (800) 517-1997. We're dedicated to resolving this to your satisfaction.

Response from Net32Sep 27, 2023

Hello Kevin, Thank you for sharing your feedback! We've already been in touch with you and we're happy to learn that the issue has been resolved. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide any help you may need!

Response from Net32Sep 5, 2023

Hello Elliot, We take such feedback seriously and appreciate your bringing the issue with your order from Shine Dental to our attention. As a result, we have removed the vendor from the product listing in question, and a refund has been processed. You should have received a refund confirmation email, but note that refunds can take up to 14 days to return to the original form of payment, depending on your bank or payment provider. Your satisfaction is important to us, and we look forward to supporting your dental supplies needs in the future.

Response from Net32Aug 30, 2023

Hello Mag, Thank you for your review. Your feedback is invaluable in helping us enhance our services. Our team has been trying to get in touch with you, and have provided a return shipping label as well as offered a full refund if you decide to return the product. Our dedicated customer support team is standing by to assist. Please contact us at [email protected] or call us at (800) 517-1997. We will be more than happy to find an appropriate solution.

Response from Net32Aug 30, 2023

Hello Jennifer, Thank you for bringing this issue to our attention. We apologize for any inconvenience you've experienced due to the lost package and the delay in resolution. Unfortunately, we’re beholden to the claims of lost packages with the carrier (FedEx, UPS, USPS), but we do strive to provide as quick a resolution as possible. Our records show that your refund has been processed. Your feedback is valuable to us, and we're committed to improving our processes to prevent such issues in the future.Your satisfaction is our priority, and we hope to regain your trust in the future.

Response from Net32Jul 24, 2023

Hello Marie. Thank you for bringing this to our attention. We apologize for any inconvenience you experienced. Kindly contact our customer support team, and we'll be glad to assist you with resolving the matter.

Response from Net32Jun 12, 2023

Hello Michael! Thank you for taking the time to write a review! We appreciate your feedback and apologize for any inconvenience caused. We are committed to resolving the issue and ensuring your satisfaction. A member from our customer support team will be in touch with you soon to assist you further.

Response from Net32May 22, 2023

Hello Chalan. Thank you for sharing your feedback about your recent purchase of the Midwest turbine! We apologize for any discrepancies and inconveniences you encountered. A member of our customer care team will be reaching out to you shortly to assist you further and address your concerns.