Aanal P.
Totally wrong item sent
Totally wrong item sent

On average you will save 30% to 40% off dental supplies by shopping online at Net32.com. We have made comparison shopping convenient so you won't waste time browsing catalogs in search of the same product.
Net32 (net32.com) has 3,467 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Aanal P.
Totally wrong item sent
Jagdish M.
trying to close my account \ till now not cancelled
Response from Net32Dec 28, 2023
Hi Jagdish, Thank you for reaching out, and we're sorry to hear about your decision to close the account. Your satisfaction is important to us. To ensure a smooth closure process, please feel free to reach out to us at [email protected] or (800) 517-1997. We're here to assist you promptly.
GARY
River Dental Supplies has been a disappointment. Perhaps I am spoiled by other vendors. 11-24-23 I reported River Dental Supplies errors due to sending the wrong product. I am still in limbo. I finally received a mailing label to return the x-ray film without any replacement in sight. River Dental Supplies gets 1 star for service, shipping, accuracy and inadequate response. Make sure you have an alternative product source when you order from River Dental Supplies. IF you can wait 3-4 weeks for a correct product to delivered when it is in stock and not backordered, River Dental Supplies is OK. I realize Net32 is simply a middle man stuck in the middle. I would suggest to recommend to River Dental Supplies to improve service, shipping, accuracy and response.
Response from Net32Dec 5, 2023
Hello Gary, We're sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is important to us. On a positive note, we've relayed the replacement tracking number for your order, and it's scheduled for delivery today. We hope this promptly resolves any inconvenience you've experienced. If you have further concerns or questions, please don't hesitate to reach out to us at [email protected] or (800) 517-1997.
Linda M.
Our order got lost again. This is the second time that this has happened. I will probably not order from Net32 again
Response from Net32Nov 21, 2023
Hi Linda, Thank you for bringing your concerns to our attention. We apologize for the inconvenience you've faced with your recent orders. We will be reaching out to you directly to address and resolve the issue. Customer satisfaction is our top priority, and we are committed to making things right. We appreciate your patience and the opportunity to work with you to ensure a positive resolution.
Angela L.
We were told 3 times that our order had shipped. We then called yesterday and said it was not shipped. We needed those supplies.
VINAY P.
i have not received the item
Response from Net32Oct 30, 2023
Hi Vinay, We appreciate your communication regarding this matter. Our records indicate that the order was delivered on October 28. We'd be more than happy to investigate this further. Our team will be reaching out to you for additional information. Rest assured, we are committed to ensuring your satisfaction and will work to resolve the issue promptly.
J. I.
Very slow delivery. Could be much better and this is on top of paying for shipping. That is a disgrace.
Deb T.
Extremely disappointing products were unpackaged and not sealed
Response from Net32Oct 10, 2023
Hello Deb, We apologize for any inconvenience caused. Quality and packaging are of the utmost importance to us, and we take your feedback very seriously. We'd like to investigate this matter further. Our team attempted to reach out by phone, but unfortunately couldn't connect. Please feel free to contact us at [email protected] or (800) 517-1997, we'll do our best to resolve this issue promptly and to your satisfaction.