Net32Reviews of net32.com

Response from Net32Aug 29, 2024

Hello Anita, Thank you for your feedback. We apologize for any inconvenience caused by the product not fitting your needs. We understand how important it is to receive the correct product promptly. We have processed a full refund for your order. Should you have any questions or concerns, please don’t hesitate to reach out to us at [email protected] or (800) 517-1997. Thank you for your understanding.

Response from Net32Sep 4, 2024

Hello Ana, Thank you for reaching out to us! For any questions or assistance, please contact us at [email protected] or (800) 517-1997 and we would be happy to assist.

Response from Net32Aug 27, 2024

Hello Yeming, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the missing bottles in your order. We understand how frustrating it must be to receive an incomplete shipment and the additional effort required to report the issue. Please be assured that we are taking immediate steps to resolve this matter. Additionally, we are reviewing our processes with our vendors to prevent such issues in the future. Your feedback is invaluable to us, and we appreciate your patience and understanding. If you have any further concerns or need assistance, please do not hesitate to contact us directly at (800) 517-1997.

Response from Net32Aug 29, 2024

Hello Justin, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience. We understand how important these items are for you. We have coordinated with the vendor, and a replacement shipment has already been sent to you. We appreciate your patience and understanding during this process. If you have any further questions or need additional assistance, please feel free to reach out to our customer service team directly at (800) 517-1997.

Response from Net32Aug 29, 2024

Hello William, Thank you for bringing this to our attention. We understand your frustration and apologize for any inconvenience caused. We have reviewed the order, and we can confirm that the order is within the promised delivery dates. The pending order is scheduled to ship by 09/13/2024, with a delivery date of 09/20/2024. Additionally, we have opened a ticket to get a more precise estimate. Please note that the product you ordered has a longer handling time, which is indicated on our site. We appreciate your patience and understanding. Should you have any questions or concerns, please don't hesitate to reach out to us at [email protected] or (800) 517-1997.

Response from Net32Aug 29, 2024

Hello Robert, Thank you for bringing this to our attention. We sincerely apologize for the delay and the shipping error. We understand how frustrating this must be. To make things right, we have issued a full refund for your order. Our team is also working to ensure that any future orders are delivered accurately and promptly. Should you have any questions or concerns, please don't hesitate to reach out to us at [email protected] or (800) 517-1997.

Response from Net32Aug 14, 2024

Hello Lili. We are sorry to hear that the dental composite did not meet your expectations. We understand your frustration and as part of our 30-Day Money Back Guarantee, we have issued a refund for your purchase. We recommend that dental composites be applied by trained dental professionals. Should you have any questions or concerns, please don't hesitate to reach out to us at [email protected] or (800) 517-1997.

Response from Net32Aug 26, 2024

Hello Ronald, We understand the importance of applying tax exemptions and agree that this is a critical feature. Unfortunately, our platform currently doesn't support automatic tax exemption at checkout due to system limitations. We're actively working to resolve this. Meanwhile, we've manually refunded the tax amount for your order. We appreciate your understanding and patience as we work to improve our system to better serve all our customers.